Back Office Supervisor

DATAMARK, Inc.; Ciudad Juárez; On-site; MXN 334,800 - 446,400; Full time

Benefits offered by this job

Law Benefits

Cafeteria

Transportation

Job summary

A renowned service provider in Ciudad Juárez is seeking a Back Office Supervisor to oversee the daily operations of back office functions. This role involves managing a team, resolving issues, and ensuring adherence to quality standards. The ideal candidate will have a minimum of 3 years of back office experience and at least 1 year in a leadership role. Skills in communication, leadership, and proficiency in Microsoft Office are essential. This position offers benefits such as law benefits, cafeteria, and transportation.

Qualifications

• Minimum 3 years of experience in back office or operational roles.
• At least 1 year in a supervisory or leadership role.
• Ability to maintain accuracy while managing multiple tasks.

Responsibilities

• Supervise mailroom activities and monitor workflows.
• Oversee daily back office operations and manage a team of associates.
• Identify areas for process improvement and implement solutions.

Skills

Strong communication skills

Leadership skills

Interpersonal skills

Analytical skills

Problem-solving skills

Education

High School Diploma or equivalent; Bachelor's degree preferred

Tools

Microsoft Office Suite (Word, Excel, PowerPoint)

Job description

Join DATAMARK, Inc. as a Back Office Supervisor and become a pivotal part of our dynamic team! In this vital role, you will oversee the daily operations of our back office functions, ensuring that everything runs smoothly and efficiently. With your leadership, you will manage a team of skilled associates, driving their performance to meet organizational goals and enhance service delivery.

Responsibilities

• Supervise mailroom activities, monitor workflows, resolve issues, and ensure adherence to quality standards.
• Oversee daily back office operations, manage a team of associates, and drive performance to meet organizational goals and enhance service delivery.
• Identify areas for process improvement and implement solutions that enhance operational efficiency.

Qualifications

• Educational Background: High School Diploma or equivalent; Bachelor's degree preferred
• Experience: Minimum 3 years of experience in back office or operational roles
• Supervisory Experience: At least 1 year in a supervisory or leadership role
• Skills: Strong communication, leadership, and interpersonal skills
• Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Attention to Detail: Ability to maintain accuracy while managing multiple tasks
• Problem-Solving: Strong analytical and problem-solving skills to address operational challenges

Benefits

• Law Benfits
• Cafeteria
• Transportaation