Auxiliar Administrativo

Impact Speaker Coaching; Xico; On-site; MXN 180,000 - 240,000; Full time

Job summary

Citi en México busca un Ops Support Specialist 3 para brindar soporte diario de operaciones, mantenimiento de archivos y apertura de cuentas en coordinación con Operations - Core Team.

El puesto, aunque es de nivel inicial, requiere 1 año de experiencia y habilidades básicas de informática y mecanografía. Se espera conformidad con políticas de riesgo y regulaciones, dentro de un entorno corporativo.

Qualifications

• 1 año de experiencia relevante.
• Habilidades informáticas y de mecanografía.
• Capacidad para adaptar rápidamente a nuevas tecnologías.
• Comunicación escrita clara y concisa.

Responsibilities

• Documentar procesos de manera precisa y siguiendo procedimientos establecidos.
• Identificar brechas de proceso y proponer posibles soluciones.
• Apoyar la gestión de inventario y necesidades de flujo de trabajo.
• Soportar una gama de productos y servicios.
• Analizar problemas y proponer soluciones mediante investigación.
• Navegar, probar y ejecutar bases de datos, hojas de cálculo y sistemas moderadamente complejos.
• Asegurar manejo de cuentas de forma precisa y oportuna.
• Contribuir a reducir impactos y/o pérdidas organizacionales.
• Evaluar riesgos en decisiones de negocio, asegurando cumplimiento normativo y seguridad de la firma.

Skills

1 year of relevant experience

Proficient computer skills

Typing skills

Adapt to new technology

Written communication

Job description

Ofrecemos

REQUISITOS

OFRECEMOS

ACTIVIDADES

REQUISITOS

OFRECEMOS

ACTIVIDADES

Ofrecemos:

The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.
**Responsibilities:**
+ Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
+ Identify process gaps requiring escalation, offering potential solutions
+ Assist with inventory management and workflow needs as dictated through risk priority and service level
+ Support a range of products and services
+ Analyze problems and formulate solutions through research and investigation
+ Navigate, test and execute moderately complex databases, spreadsheets, and systems
+ Ensure accurate and timely account handling
+ Assist in activities that help reduce organizational impact and/or loss
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 1 year of relevant experience
+ Proficient computer and typing skills
+ Ability to adapt to new technology quickly and seamlessly
+ Consistently demonstrates clear and concise written and