Automotive Quality Engineer - Customer Service (Global OEMs)

Mata Automotive Mexico; Aguascalientes; Presencial; MXN 420.000 - 680.000; Jornada completa

Descripción de la vacante

Mata Automotive Mexico is seeking an Engineer Automotive Quality - Customer Service to manage quality issues for premier clients. You will coordinate resolutions, prepare detailed customer reports, and drive corrective actions to ensure on-time delivery of high-quality parts.

Required are 5–8 years in quality engineering, engineering education with a focus on quality, PPAPs experience, and strong English communication. On-site role in Mexico with a global customer base.

Formación

• Experience with major clients in automotive quality/customer service.
• 5–8 years as a Quality Engineer.
• Education in engineering with focus on quality and process improvement.
• Fluent English (C1) is essential for this role.
• Experience with PPAPs and customer portals required.

Responsabilidades

• Support client quality issues and coordinate resolutions.
• Generate and present customer reports and documentation.
• Lead quality activities per 8D and PPAP methodologies.
• Ensure timely issue detection and corrective actions before shipment.

Conocimientos

Fluent English

Data analysis

Problem solving

Customer portals

8D

PPAPs

Educación

Engineering degree

Quality focus

Herramientas

Ohmmeters

Vernier calipers

Micrometers

Rulers

Descripción del empleo

Mata Automotive Mexico is seeking an Engineer Automotive Quality - Customer Service to manage quality issues for premier clients. You will coordinate resolutions, prepare detailed customer reports, and drive corrective actions to ensure on-time delivery of high-quality parts.

Required are 5–8 years in quality engineering, engineering education with a focus on quality, PPAPs experience, and strong English communication. On-site role in Mexico with a global customer base.