Automotive Quality Engineer – Customer Service for Clients

MATA AUTOMOTIVE DE MEXICO S DE RL DE CV; Aguascalientes; On-site; MXN 420,000 - 660,000; Full time

Job summary

MATA AUTOMOTIVE DE MEXICO S DE RL DE CV is seeking an experienced Engineer Automotive Quality - Customer Service. The role focuses on working with major clients and ensuring top quality through PPAPs, IATF Core Tools, and robust data analysis.

You will generate customer reports and manage documentation, using portals to communicate findings and actions. Responsibilities include First Article and Final Inspections, line releases, and creating defect catalogs, with a strong emphasis on timely

Qualifications

• Fluent English (C1) is essential for this role.
• Ability to analyze data and make evidence-based decisions.
• Strong problem-solving skills with focus on timely actions.
• Engineering degree in quality or related field is desirable.

Responsibilities

• Generate customer reports and maintain process documentation.
• Use customer portals to manage quality data and communications.
• Identify problems, recommend corrective actions, and drive containment.
• Lead First Article Inspection and Final Inspection before shipment; manage line releases and defect catalogs.

Skills

Fluent English (C1)

Data analysis

Problem solving

Quality mindset

Education

Engineering degree desirable

Tools

IATF Core Tools

PPAP

Job description

MATA AUTOMOTIVE DE MEXICO S DE RL DE CV is seeking an experienced Engineer Automotive Quality - Customer Service. The role focuses on working with major clients and ensuring top quality through PPAPs, IATF Core Tools, and robust data analysis.

You will generate customer reports and manage documentation, using portals to communicate findings and actions. Responsibilities include First Article and Final Inspections, line releases, and creating defect catalogs, with a strong emphasis on timely