AR Supervisor — Lead Collections & Cash Flow

Veritiv Corporation; Chihuahua; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Veritiv Corporation in Mexico is seeking an Accounts Receivable Supervisor to lead the AR and Collections team, stabilizing cash flow and reducing DSO across US and international accounts. This role combines tactical execution with strategic credit management, requiring collaboration with Sales, Customer Service and Finance leadership to resolve disputes and optimize workflows.

Veritiv encourages entrepreneurial spirit and offers growth opportunities within a large North American network, making

Responsabilidades

• Team Supervision & Operational Leadership: Supervise, guide, and support the daily activities of Accounts Receivable Specialists and Coordinators. Oversee workflow distribution, monitor team KPIs, and drive continuous process improvements and work instruction updates.
• Portfolio & DSO Management: Monitor high-volume US and International customer portfolios to reduce delinquency, meet monthly collection targets, and minimize past-due balances.
• Credit Risk & Shipment Approvals: Evaluate customer credit holds, review order releases with the Credit & Collections Manager, and assist in setting customer credit limits and risk-rating assessments.
• Account Reconciliation & Dispute Resolution: Oversee complex account reconciliations, unapplied credits/debits, small balance write-offs, and payment plan adjustments. Partner with Sales, Customer Service, and Operations to resolve claims, quality disputes, or billing discrepancies.
• Reporting & Performance Tracking: Prepare and present weekly, monthly, and quarterly AR aging reports, overdue portfolio analyses, and delinquency risk assessments for senior management.
• Cross-Functional & System Projects: Lead and support cross-functional business initiatives, ERP/system implementations, and audit compliance controls across the cash application and deduction workflows.
• Customer & Stakeholder Relations: Maintain professional, high-level business relationships with major accounts, internal sales leadership, and financial management to ensure strong cash collection while delivering high-quality customer service.

Descripción del empleo

Veritiv Corporation in Mexico is seeking an Accounts Receivable Supervisor to lead the AR and Collections team, stabilizing cash flow and reducing DSO across US and international accounts. This role combines tactical execution with strategic credit management, requiring collaboration with Sales, Customer Service and Finance leadership to resolve disputes and optimize workflows.

Veritiv encourages entrepreneurial spirit and offers growth opportunities within a large North American network, making