AR Collections Specialist — Drive Cash Flow

EPIND Epicor India; Monterrey; Hybrid; MXN 240,000 - 360,000; Full time

Job summary

Epicor is seeking an Accounts Receivable Specialist to manage a portfolio of AR for a defined territory. You will contact customers to obtain payment promises, follow up on statuses, and liaise with sales and service to resolve disputes.

The role emphasizes accuracy in a high-volume environment, with opportunities to improve processes, perform reconciliations, and support internal systems. Fluency in English is required.

Qualifications

• 2+ years AR experience in a high-volume environment.
• High school diploma preferred.
• Strong attention to detail and analytical skills.
• Excellent customer orientation.
• Able to work independently or in a team and stay accurate.
• Effective communication across all organizational levels.
• Adaptable and eager to learn new skills.
• Comfortable working with targets.
• Fluent English, advanced written skills.

Responsibilities

• Manage portfolio of accounts receivable for assigned territory.
• Contact customers to obtain promises to pay and follow up on status of payments.
• Serve as liaison between customer and field sales and service to resolve disputes and initiate credit memos.
• Contact customers to resolve past due balances prior to release.
• Secure Purchase Orders from customers when required.
• AR/Collections reporting and analysis.
• Enter electronic invoicing for customer accounts.
• Account reconciliation: provide back-up detail; submit tie-offs and refund requests as needed to clean up account balances.
• Review current account status, get payment commitment and document all relevant information in internal account systems.

Skills

Accounts receivable

Attention to detail

Analytical skills

Customer orientation

Team collaboration

English fluency

Education

High school diploma

Tools

ERP systems

Job description

Epicor is seeking an Accounts Receivable Specialist to manage a portfolio of AR for a defined territory. You will contact customers to obtain payment promises, follow up on statuses, and liaise with sales and service to resolve disputes.

The role emphasizes accuracy in a high-volume environment, with opportunities to improve processes, perform reconciliations, and support internal systems. Fluency in English is required.