Analyst, People Services

Ebro Electronic GmbH; Guadalupe; Presencial; MXN 279.000 - 446.000; Jornada completa

Descripción de la vacante

Xylem is a global leader in water technology and seeks an HR Shared Services Representative to deliver high-quality HR services across the organization. You will be the first point of contact for employee inquiries and central to onboarding, offboarding, and benefits administration while ensuring data integrity and privacy.

The role requires a bachelor’s degree in HR or related field with at least 2 years of experience, knowledge of HR laws, and proficiency with HRIS and Microsoft 365.

Formación

• A bachelor’s degree in human resources, business administration, or a related field with at least 2 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Practical understanding of HR laws, regulations, and requirements.
• Experience with HRIS system and Microsoft 365.
• Organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills to effectively manage benefits information and educated employees.
• A proactive approach to problem-solving and the ability to work independently.

Responsabilidades

• Serve as a primary contact for employee inquiries, providing timely and accurate responses to questions regarding HR policies, procedures, and benefits.
• Process a variety of HR transactions with precision, including onboarding, status changes, and offboarding activities.
• Maintain and update employee records in the HR database, ensuring data integrity and compliance with privacy standards.
• Assist in the administration of employee benefits programs, helping employees understand their options and facilitating the enrollment process.
• Support HR initiatives by preparing necessary documentation, coordinating meetings, and following up on action items.
• Collaborate with HR team members to identify areas for process improvement and contribute to the implementation of solutions.
• Provide reports and analytics to HR management, aiding in the decision-making process and the evaluation of HR services.

Conocimientos

HR policies

Data privacy

Communication

Multitasking

Independent work

Educación

Bachelor's degree in HR / related field

Herramientas

HRIS

Microsoft 365

Descripción del empleo

Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.

Job Summary

The HR Shared Services Representative is a crucial member of the Human Resources team, focused on delivering high-quality HR services to employees across the organization.

Responsibilities

• Serve as a primary contact for employee inquiries, providing timely and accurate responses to questions regarding HR policies, procedures, and benefits.
• Process a variety of HR transactions with precision, including but not limited to onboarding, status changes, and offboarding activities.
• Maintain and update employee records in the HR database, ensuring data integrity and compliance with privacy standards.
• Assist in the administration of employee benefits programs, helping employees understand their options and facilitating the enrollment process.
• Support HR initiatives by preparing necessary documentation, coordinating meetings, and following up on action items.
• Collaborate with HR team members to identify areas for process improvement and contribute to the implementation of solutions.
• Provide reports and analytics to HR management, aiding in the decision-making process and the evaluation of HR services.

High Impact Behaviors

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications

• A bachelor’s degree in human resources, business administration, or a related field with at least 2 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Practical understanding of HR laws, regulations, and requirements.
• Experience with HRIS system and Microsoft 365.
• Organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills to effectively manage benefits information and educated employees.
• A proactive approach to problem-solving and the ability to work independently.

Preferred Qualifications

• Certified Professional
• Human Resource (IPMACP): Recognizes proficiency in public sector HR practices.
• Society for Human Resource Management Certified Professional (SHRMCP): Validates HR competency for early to midcareer professionals.
• SHRM Senior Certified Professional (SHRMSCP): Demonstrates mastery of strategic and policymaking aspects of HR management.
• Knowledge of Diversity Equity Inclusion (DEI) and Emotional Intelligence (EI)

Knowledge of Diversity Equity Inclusion (DEI) and Emotional Intelligence (EI) Skills

• Ability to keep track of employee information and maintain organized records.
• Ability to handle sensitive situations and maintain confidentiality.
• Capable of making informed decisions and solving problems creatively.
• Comfortable with multitasking and able to adapt to changing priorities.
• Approachable and empathetic in dealing with employee concerns.

Werden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen. Unsere Produkte kommen in der öffentlichen Versorgung, der Industrie, im Wohnbereich und in gewerblichen Gebäuden zum Einsatz – mit dem Ziel, intelligente Maschinen, Anlagen, Messsysteme, Netzwerktechnologien und fortschrittliche Analysen für Wasser-, Strom- und Gasversorger sowie die Industrie bereitzustellen. Arbeiten Sie mit uns an einer Welt, in der die aktuellen und kommenden Wasserherausforderungen mit Kreativität und Engagement gelöst werden und in der Inklusion und Zugehörigkeit als Treiber für Innovation erkannt werden, um unsere Wettbewerbsfähigkeit weltweit zu stärken. Unsere Talent Community ist eine großartige Möglichkeit, mit uns in Kontakt zu bleiben und mehr über unsere hochwirksamen Kulturinitiativen und neuesten Karrieremöglichkeiten zu erfahren! Erzählen Sie uns mehr über sich und helfen Sie den Personalverantwortlichen, Sie zu finden, wenn es eine Stelle gibt, die Ihrem Hintergrund, Ihren Fähigkeiten und Interessen entspricht. Werden Sie noch heute Mitglied unserer Talent Community!

Inklusion und Zugehörigkeit bei Xylem Xylem ist ein Unternehmen, was Chancengleichheit fördert. Alle Entscheidungen werden ohne Rücksicht auf Nationalität, Hautfarbe, Religion, ethnische Herkunft, Geschlecht, sexuelle Orientierung, Geschlechtsidentität oder -ausdruck, Alter, Behinderung oder anderer gesetzlich geschützter Merkmale getroffen. Mehr dazu finden Sie hier: (https://www.xylem.com/en-us/careers/inclusion-and-belonging/)