Analista de Servicio al Cliente | Soluciones y Satisfacción

Oferta confidencial; Saltillo; Presencial; MXN 200.880 - 267.840; Jornada completa

Descripción de la vacante

Oferta confidencial is seeking a Customer Service Analyst to provide exceptional support by addressing inquiries, resolving issues, and maintaining strong customer relationships.

The role focuses on effective communication, problem-solving, and collaboration with cross-functional teams to ensure satisfaction in a fast-paced environment. Bachelor's degree required, 1–3 years experience preferred, proficiency with Microsoft Office and CRM systems is expected.

Formación

• Bachelor's degree required.
• 1–3 years of experience in customer service or related role preferred.
• Experience in fast-paced environments is a plus.

Responsabilidades

• Provide exceptional customer support by addressing inquiries and resolving issues.
• Maintain positive customer relationships through effective communication and problem-solving.
• Collaborate with cross-functional teams to ensure customer satisfaction.

Educación

Bachelor's degree

Herramientas

Microsoft Office Suite

CRM systems

Descripción del empleo

Oferta confidencial is seeking a Customer Service Analyst to provide exceptional support by addressing inquiries, resolving issues, and maintaining strong customer relationships.

The role focuses on effective communication, problem-solving, and collaboration with cross-functional teams to ensure satisfaction in a fast-paced environment. Bachelor's degree required, 1–3 years experience preferred, proficiency with Microsoft Office and CRM systems is expected.