AI-Powered Knowledge Content Architect

Samsara Inc.; México; A distancia; MXN 1.000.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote model

Professional development stipend

Health and parental leave

Descripción de la vacante

Samsara Inc. in Mexico is seeking a senior builder who designs AI-powered knowledge workflows and content automation. You’ll own projects from scoping to delivery, collaborating with SMEs to produce customer documentation and ensure content aligns with AI tooling.

Ideal candidates have hands-on AI experience, a track record of delivering operational AI solutions, experience in technical writing or content development, and the ability to drive impact in a hyper-growth, remote-friendly environment.

Formación

• Bachelor's degree or equivalent experience.
• 6+ years in operations, program management, knowledge management, technical writing, content development, or related fields.
• Hands-on experience building AI solutions for operational problems.
• Experience owning projects from start to finish with cross-team coordination.
• Experience creating or maintaining technical content.

Responsabilidades

• Design and build AI-powered knowledge workflows.
• Own content operations projects from scoping through delivery.
• Collaborate with subject matter experts to create customer documentation.
• Set standards for content development and AI tooling compatibility.
• Track KPIs and use data to drive improvements.

Conocimientos

AI workflows

Content development

Technical writing

Cross-functional collaboration

Project ownership

Educación

Bachelor's degree or equivalent

Herramientas

Jira

Confluence

Zendesk

SQL

Databricks

Descripción del empleo

Samsara Inc. in Mexico is seeking a senior builder who designs AI-powered knowledge workflows and content automation. You’ll own projects from scoping to delivery, collaborating with SMEs to produce customer documentation and ensure content aligns with AI tooling.

Ideal candidates have hands-on AI experience, a track record of delivering operational AI solutions, experience in technical writing or content development, and the ability to drive impact in a hyper-growth, remote-friendly environment.