After-Sales Service Engineer

TBEA XI'AN ELECTRIC TECHNOLOGY CO., LTD.; Nuevo León; Presencial; MXN 30.000 - 45.000; Jornada completa

Descripción de la vacante

TBEA XI'AN ELECTRIC TECHNOLOGY CO., LTD. seeks a personnel member based in Nuevo León, Mexico. The role involves collecting fault data, inspecting goods, and analyzing spare parts in the PV industry. Candidates should have a degree in Electrical, Automation, or Mechatronics, experience in after-sales service, and the ability to travel frequently. The position emphasizes problem-solving and maintaining work under pressure, with knowledge of Power Electronics and MV electrical equipment necessary.

Formación

• Major in Electrical, Automation, Mechatronics or related fields required.
• Experience in PV industry and electrical expertise essential.
• Capable of frequent travel and working under pressure.

Responsabilidades

• Collect fault information and report to the supervisor.
• Inspect arrived goods and request client signature.
• Review replacement parts and analyze reasons.

Conocimientos

Electrical knowledge

Problem-solving

Ability to work under pressure

Ability to travel frequently

Educación

Major in Electrical, Automation, Mechatronics or related field

Herramientas

Power Electronics

MV electrical equipment

Descripción del empleo

Responsibilities

1. Collect equipment fault information (including historical data, fault recordings, etc.) and report/feedback to the regional supervisor.
2. Conduct inspection of arrived goods and request the client/owner to sign the goods receipt.
3. Review the quantity of replacement spare parts for the client, conduct a preliminary analysis of the reasons for replacement, and report/feedback to the regional supervisor.
4. Provide maintenance and follow-up support for key client projects.
5. Execute and implement the requirements from the R&D team, provide the estimated completion time, and report/feedback to the regional supervisor.
6. Forecast the on-site spare parts demand (3 months in advance) and report/feedback to the regional supervisor.

Qualifications

1. Major in Electrical, Automation, Mechatronics and other related fields
2. Previous experience in PV industry and equipment, electrical expertise, after-sales service, on-site operation and related experience
3. Ability to travel frequently
4. Ability to work under pressure
5. Dedication to problem solving
6. Good knowledge of Power Electronics and MV electrical equipments