Administrative Assistant: Data & Portal Support (Onsite)

PPG; Fuentes del Valle; On-site; MXN 201,000 - 268,000; Full time

Benefits offered by this job

Quarterly bonus

Major medical insurance

Life insurance

Savings fund

Wellness programs

Development programs

Job summary

PPG in Mexico is seeking an Administrative Assistant to support business processes across commercial and customer service platforms. You will manage user accounts, data accuracy, invoicing tasks, and reporting to ensure efficient operations.

This onsite role in Tultitlán reports to the Business Support Manager and includes a quarterly bonus, major medical and life insurance, savings fund, and wellness programs to help you grow professionally.

Qualifications

• Bachelor's degree in IT, Business Admin, Engineering, or related field.
• 2+ years of experience providing customer support via phone and administrative assistance.
• Experience with CRM platforms; Salesforce desirable.
• Experience creating reports, presentations, and business documentation.

Responsibilities

• Manage Axxess and VDT user accounts, reviewing and validating documentation.
• Process customer and store catalog requests across Mexico.
• Manage contracts, addenda, and customer-related documentation.
• Provide phone support to users regarding the Axxess portal, VDT application, and related processes.
• Assist users by resolving FAQs and guiding on platform functionalities.

Skills

Customer support

Documentation

Education

Bachelor's degree in Information Technology, Business Administration, Engineering, or a related field

Tools

Salesforce

Job description

PPG in Mexico is seeking an Administrative Assistant to support business processes across commercial and customer service platforms. You will manage user accounts, data accuracy, invoicing tasks, and reporting to ensure efficient operations.

This onsite role in Tultitlán reports to the Business Support Manager and includes a quarterly bonus, major medical and life insurance, savings fund, and wellness programs to help you grow professionally.