Administrative Assistant

Dematic; Guadalupe; Presencial; MXN 201.000 - 312.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Descripción de la vacante

Dematic is seeking an organized Administrative Assistant to support Sales, Execution, and Plant teams in Monterrey. You will manage communications, track requests, and coordinate between the Sales office and the Monterrey plant.

The role requires 0–3 years in admin/support, strong English, and proficiency with Microsoft Office and CRM/ERP systems. You will help maintain records and support process improvements within a fast-paced environment.

Formación

• Bachelor’s degree or equivalent in business/related field.
• 0–3 years of experience in administrative support, sales support, operations, procurement, or supply chain.
• Advanced English proficiency, written and spoken.
• Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Experience with CRM/ERP systems preferred.
• Strong organization and time-management skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and data accuracy.
• Proactive follow-up and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilidades

• Provide administrative and operational support to Sales and commercial teams.
• Track requests, action items, deadlines, and follow-ups across departments.
• Coordinate communication between Sales office and Monterrey plant.
• Organize meetings, documentation, and customer-related support activities.
• Maintain accurate records, reports, and basic CRM updates.
• Support organization and tracking of commercial opportunities and internal requests.
• Assist with creation and follow-up of purchase orders.
• Coordinate with suppliers and plant personnel on materials and orders.
• Follow up on pending items and escalate delays or issues.

Conocimientos

Advanced English (written & spoken)

Organizational skills

Time management

Communication skills

Cross-functional collaboration

Proactive follow-up

Multitasking

Educación

Bachelor's degree in Business Administration, Management, Supply Chain, or related field

Herramientas

Microsoft Office Suite

CRM/ERP systems

SAP

Salesforce

Descripción del empleo

Dematic is looking for an organized, proactive, and detail-oriented Administrative Assistant to provide administrative and operational support to the Sales, Execution, and Plant teams.

This role will help ensure clear communication, timely follow-up, and proper coordination of commercial, procurement, and operational activities. The ideal candidate is comfortable working with multiple stakeholders, managing priorities, and bringing structure to day-to-day processes.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Tasks and Qualifications:

Key Responsibilities

• Provide administrative and operational support to the Sales and commercial teams.
• Track requests, action items, deadlines, and follow-ups across Sales, Execution, and Plant teams.
• Coordinate communication between the Sales office and the Monterrey plant.
• Organize meetings, internal activities, documentation, and customer-related support activities.
• Maintain accurate records, reports, and basic CRM updates.
• Support the organization and tracking of commercial opportunities and internal requests.
• Assist with the creation and follow-up of purchase orders.
• Coordinate with suppliers, plant personnel, and internal teams regarding materials, services, and order status.
• Follow up on pending items and escalat delays or issues when necessary.
• Ensure documentation is organized, updated, and easily accessible.
• Support process improvements and help maintain structure in daily operations.
• Assist with special projects and other administrative activities as assigned.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Management, Supply Chain, or a related field.
• 0–3 years of experience in administrative support, sales support, operations, procurement, supply chain, or a related area.
• Advanced English proficiency, both written and spoken.
• Proficiency in Microsoft Office, particularly Outlook, Excel, Word, and PowerPoint.
• Experience using CRM, ERP, or procurement systems is preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and data accuracy.
• Proactive follow-up and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong sense of responsibility and willingness to learn.
• Team-oriented mindset and ability to work with multiple stakeholders.

Nice to Have

• Experience supporting Sales or Operations teams.
• Experience with purchase orders, procurement, or supplier coordination.
• Experience in an industrial, manufacturing, logistics, or technology environment.
• Familiarity with SAP, Salesforce, or other ERP/CRM platforms.