Account Manager

Dematic; México; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career Development

Competitive compensation and benefits

Pay transparency

Global opportunities

Descripción de la vacante

Dematic is seeking an Account Manager Senior for the CDMX region to lead regional commercial strategy, engage customers, qualify opportunities, and close complex projects within the Bajío/ CDMX footprint. You will collaborate with Engineering, Solutions Development, After Market, and Finance to deliver high-quality, tailored automation solutions.

The role requires a proactive hunter mindset, disciplined pipeline management in Salesforce, and long-term relationship building to drive repeat

Formación

• Bachelor’s degree in industrial engineering or mechanical engineering (or related field).
• Advanced English proficiency (required).
• 5–10 years of experience in technical sales, industrial automation, material handling, or supply chain solutions.
• Proven experience selling complex solutions and managing long sales cycles.
• Experience working with executive-level stakeholders.

Responsabilidades

• Own and develop the Bajío region commercial strategy.
• Identify and pursue new business opportunities and build a strong pipeline.
• Develop strategic customer relationships and upsell opportunities.
• Lead full sales cycle: qualification, proposal, negotiation, closing.

Conocimientos

Hunter mindset

Strategic thinking

Account management

Communication & negotiation

Educación

Bachelor’s degree in industrial engineering or mechanical engineering

Descripción del empleo

The Account Manager Senior – CDMX is responsible for building and executing the regional commercial strategy, driving revenue growth, and developing a strong pipeline of opportunities aligned with Dematic’s portfolio.

We offer

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Tasks and Qualifications

This role requires full ownership of the territory, including market development, customer engagement, opportunity qualification, and closing of complex, long-cycle projects. The individual will work closely with internal teams such as Engineering, Solutions Development, After Market, and Finance to deliver competitive and high-quality solutions.

The position demands a proactive “hunter” mindset, with strong discipline in pipeline generation, customer follow-up, and CRM management. At the same time, the role requires the ability to build long-term relationships and identify repeat business opportunities within existing accounts.

The Account Manager Senior will also play a key role in shaping Dematic’s market positioning in the Bajío, identifying industry trends, competitor activity, and new business opportunities that support long-term growth in Mexico.

Key Responsibilities

Business Development & Territory Ownership

• Own and develop the Bajío region commercial strategy.
• Identify and pursue new business opportunities through cold calling, networking, and market mapping.
• Build and maintain a strong pipeline aligned with revenue targets.
• Penetrate target accounts and expand Dematic’s footprint in the region.

Account Management

• Develop and manage strategic customer relationships.
• Identify upsell, cross-sell, and repeat business opportunities.
• Understand customer operations, challenges, and long-term needs.
• Position Dematic as a trusted advisor and long-term partner.

Sales Execution

• Lead the full sales cycle: qualification, solution development, proposal, negotiation, and closing.
• Collaborate with Engineering and Solutions teams to define optimal solutions.
• Prepare and deliver executive-level presentations.
• Ensure alignment between customer expectations and internal capabilities.

Commercial Discipline

• Maintain accurate and disciplined CRM (Salesforce) management.
• Develop forecasts, budgets, and pipeline visibility.
• Track opportunity progress and ensure timely follow-up.
• Align with internal processes and approval workflows.

Market Intelligence & Strategy

• Monitor market trends, competition, and customer needs in the Bajío region.
• Provide insights to leadership on growth opportunities.
• Support definition of vertical strategies (Automotive, Retail, 3PL, Manufacturing).
• Contribute to long-term commercial planning in Mexico.

Required Profile

Education

• Bachelor’s degree in industrial engineering, Mechanical Engineering or related field.
• Advanced English proficiency (required).

Experience

• 5–10 years of experience in:
• Technical sales
• Industrial automation
• Material handling
• Supply chain solutions
• Proven experience selling complex solutions.
• Experience managing long sales cycles.
• Experience working with executive-level stakeholders.

Core Competencies

• Strong commercial acumen.
• Hunter mindset with disciplined execution.
• Strategic thinking and territory ownership.
• Ability to manage complex sales processes.
• Strong communication and negotiation skills.
• High level of accountability and ownership.
• Ability to work cross-functionally.
• Resilience and persistence.