Accounts Receivable Supervisor

Oferta confidencial; Tijuana; On-site; MXN 600,000 - 1,200,000; Full time

Job summary

Oferta confidencial seeks an experienced Accounts Receivable leader to oversee day-to-day AR operations, collections, and cash application. You will supervise a small team, ensure accurate subledger postings, and drive timely cash collection while managing aging and dispute resolution.

You will produce weekly and monthly AR reports, coordinate with Sales and senior management, and implement improvements to internal controls and processes. Strong Excel, ERP, and Shopify experience are essential.

Qualifications

• Bachelor's degree in accounting/finance or related field; significant AR experience accepted in lieu.
• 5+ years in AR/credit/collections with supervisory experience preferred.
• Strong Excel, data analysis, and reconciliation skills.
• Experience with Shopify and ERP systems; excellent communication.

Responsibilities

• Own day-to-day AR portfolio and ensure subledger accuracy.
• Review AR activity for collection issues and posting errors.
• Monitor aging and assign owners with next actions.
• Supervise collections staff and cash posting team.
• Prepare weekly and monthly AR reports and aging summaries.
• Coordinate with Accounting on corrections and reconciliations.

Skills

Accounts Receivable

Credit & Collections

Team Leadership

Excel Pivot Tables

ERP Systems

Shopify

Data Analysis

Communication

Attention to Detail

Education

Bachelor's degree in Accounting/Finance

Tools

Shopify

ERP Systems

Excel

BI Tools

Job description

Duties and Responsibilities:

Is responsible for the day-to-day leadership, accuracy, control, and performance of the Company’s accounts receivable, collections, credit-control, and cash-application functions. The position supervises four collections staff and one cash posting/cash application staff member and is accountable for ensuring that receivables are collected promptly, cash is posted accurately and timely, customer credit exposure is controlled, disputes and deductions are resolved, and management receives complete and actionable AR reporting.

1. Accounts Receivable Administration and Control

• Maintain day-to-day ownership of the Company’s complete accounts receivable portfolio and ensure the AR subledger is accurate, current, and properly supported.
• Review AR activity daily for material collection issues, unusual balances, posting errors, customer deductions, open credits, unapplied cash, disputes, chargebacks, short payments, overpayments, duplicate payments, and other exceptions.
• Ensure customer balances are reconciled and that invoices, receipts, credits, adjustments, write-offs, deductions and other AR transactions are recorded correctly.
• Monitor aging trends and identify deterioration before accounts become materially delinquent.
• Ensure every material past-due balance has a documented owner, collection status, next action and expected resolution date.
• Research and resolve aged reconciling items and coordinate corrections with Accounting when required.
• Supervision of Collections Team
• Collections Performance and Cash Conversion
• Cash Posting / Cash Application Supervision
• Daily Reporting
• Weekly Reporting – Every Monday
• Weekly Summary Aging
• Weekly Aging and Collections by Collector
• Weekly Open Credit Report for Sales
• Reporting to Sales – As Needed
• Customer Credit and Account-Hold Management
• Disputes, Deductions, Chargebacks and Credits

• Monthly Reporting : Updated Bad-Debt Reserve, Foreign Accounts Requiring Allianz Reporting, Third-Party Collections Status Report.
• Month-End Close and Reconciliation Support
• Bad Debt, Write-Offs and Recovery
• Third-Party Collections and Legal Escalation
• Cross-Functional Responsibilities
• . Internal Controls, Policies and Process Improvement
• Team Leadership and Development

Minimum Job Requirements:

• Bachelor’s degree in Accounting, Finance, Business Administration or a related field preferred. Significant directly relevant accounts receivable, credit and collections experience may be considered in lieu of a degree.
• 5+ years of progressive accounts receivable, credit and collections experience, with prior supervisory or team-lead responsibility strongly preferred.
• Demonstrated experience managing a material AR portfolio and resolving complex collection and reconciliation issues.
• Strong knowledge of AR aging, cash application, customer credit, bad-debt reserves, account reconciliations and collection controls.
• Experience preparing lender borrowing-base or similar collateral reporting preferred.
• Experience with credit insurance, including Allianz or comparable trade-credit insurance, preferred.
• Strong Microsoft Excel skills, including pivot tables, lookups, data analysis and reconciliation of large data sets.
• Experience with ERP/accounting systems and e-commerce/payment platforms; Shopify experience strongly preferred.
• Excellent written and verbal communication skills and ability to work effectively with customers, Sales and senior management.
• Strong analytical skills, attention to detail, urgency, organization and follow-through.
• Ability to manage multiple deadlines and recurring daily, weekly and monthly reporting requirements.