Accounts Receivable Specialist I — Collections & Growth

Arrow Electronics; Región Centro; Presencial; MXN 240.000 - 309.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

30 days of Christmas bonus

40% vacation premium

12 vacation days plus 2 floating days,

Sick days and holidays

Vision and Dental Assistance

Life Insurance

Healthcare Insurance

10% Food/Pantry Vouchers

Restaurant Vouchers

13% Savings Fund

Wellbeing program for all employees

Growth Opportunities

Descripción de la vacante

Arrow Electronics is seeking a Collections / Accounts Receivable Associate I in Guadalajara, Mexico. You will manage collections and negotiate payment solutions to maintain strong customer relationships while coordinating with sales across North America and international teams.

You will analyze non-payments, apply appropriate actions on accounts, and leverage Excel to track balances and disputes. This on-site role requires English fluency and the ability to work independently within set

Formación

• 1-2 years of experience required.
• Strong negotiating abilities.
• Excellent verbal and written communication; fluent in English.
• Ability to work independently with little or no guidance.
• Ability to build and maintain effective business relationships with clients.
• Demonstrated proficiency with Microsoft Excel.

Responsabilidades

• Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper approvals for selected payment solution.
• Work with customers to determine reasons for non-payment of invoices and follow up on disputes; collect outstanding balance when applicable.
• Take appropriate action on accounts such as credit holds, placement with collections, holding orders, etc.
• Collaborate with sales teams across the United States, Canada and international members and customers to review order release and customer master files; release orders as appropriate and set a limit to order releases based on research and analysis.

Conocimientos

Negotiation

Communication

Independent work

Client relationships

Excel

English fluency

ERP familiarity

Herramientas

Oracle

Descripción del empleo

Arrow Electronics is seeking a Collections / Accounts Receivable Associate I in Guadalajara, Mexico. You will manage collections and negotiate payment solutions to maintain strong customer relationships while coordinating with sales across North America and international teams.

You will analyze non-payments, apply appropriate actions on accounts, and leverage Excel to track balances and disputes. This on-site role requires English fluency and the ability to work independently within set