Accounts Receivable Collector

Buckland; Puebla de Zaragoza; Hybrid; MXN 167,000 - 257,000; Full time

Job summary

Buckland is seeking an Accounts Receivable Collector to monitor overdue receivables, coordinate collections and maintain strong client relationships across US, CDN, and MX markets. This role requires bilingual Spanish/English proficiency and solid Excel skills.

It offers hybrid/office/remote options and reports to the Finance team. Ideal candidates have 2+ years of B2B collections experience, strong communication, and basic ERP knowledge.

Qualifications

• Post-secondary education or equivalent completed.
• 2+ years in B2B collections.
• Proficient in Microsoft Office; basic ERP knowledge.
• Fluent in Spanish and English.
• Excellent communication and problem-solving skills.

Responsibilities

• Monitor overdue receivables and coordinate collections.
• Review aging reports and follow up with clients.
• Prepare refunds and update AR records.
• Resolve discrepancies with other departments.
• Maintain client relationships and report to supervisor.
• Assist with invoice distribution.
• Ensure proper documentation and filing.

Skills

Bilingual

Communication

Problem solving

Decision making

Education

Post-secondary education

Tools

Microsoft Office

Accounting Software/ERP

Job description

Who We Are

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Accounts Receivable Collector

Our Vision

Our customers trust us to simplify the complex world of Customs and Logistics by bringing together innovative and customer focused people, processes, and technology. In doing so, we strive to drive the success of all Customers and Stakeholders.

The Role

This position is responsible for monitoring and coordinating collection of overdue receivables. They will be responsible for tracking progress, resolving client inquiries, resolving discrepancies and follow up with other departments, and maintaining strong client relationships.

Key Responsibilities

• Use monthly aging reports to monitor client collection problems and take appropriate action to ensure timely payment.
• Prepare and process credit refunds, and accurately update accounts receivable records.
• Ensure statements of accounts and invoices have been sent and resolve any discrepancies or errors with correct department.
• Prepare reports for clients and internal users as required.
• Identify delinquent accounts and recommend appropriate course of action.
• Build and maintain strong client relationships.
• Assist with invoice distribution as required.
• Ensure any missing back-up documentation is addressed with the billing department and properly filed for retention.
• Respond to inquiries and requests from clients.
• Other duties as assigned.

Leadership Responsibilities

• N/A.

Job Details

Reports to Supervisor Accounts Receivable
Permanent
Finance
Full-time/ Part-Time
US/CDN/MX
Hybrid/Office/Remote

Required Qualifications And Experience

• Completion of post-secondary education or equivalent.
• 2+ years of relevant work experience.
• Proven experience in business-to-business collections is an asset.
• Advanced proficiency in Microsoft Office Suite (Excel, Access, Word).
• Basic Accounting Software/ERP knowledge.
• Bilingual (fluent in both Spanish/English) is necessary (US SB only).
• Strong verbal and written communication skills.
• Excellent problem solving and decision-making skills.

Physical Demands

• Occasionally bend, squat, kneel, reach above shoulder, and frequently sit, handle objects (manual dexterity), use fine finger movement.
• Occasionally must carry/lift loads of up to 15 lbs.

Work Environment

Frequently read/comprehend, write, perform calculations, communicate orally, reason and analyze.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation.

Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at [e-mail]

As we receive a high volume of applications, we’re only able to contact candidates selected to move forward. While we truly appreciate your interest, we are unable to respond to general inquiries regarding application status. Thank you for your understanding.