Account Manager

Ericsson; Tlalnepantla; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Ericsson seeks an Account Manager to drive business growth and strengthen strategic customer relationships in the telecommunications sector. You will understand customer objectives, identify opportunities, and position Ericsson’s portfolio as a trusted partner in their digital transformation.

You will lead account strategies, manage relationships with senior stakeholders, and drive long-term value for customers and Ericsson.

Formación

• Experience in Account Management or Sales roles.
• Strong understanding of the Telecommunications/ICT industry.
• Proven ability to manage complex opportunities and negotiations.

Responsabilidades

• Develop and maintain relationships with key customer stakeholders.
• Identify and convert opportunities to drive profitable growth.
• Align Ericsson solutions with customer priorities and objectives.
• Lead commercial discussions, value positioning, and contract negotiations.
• Maintain a healthy sales pipeline across products and services.
• Collaborate with cross-functional teams to deliver customer-focused proposals.
• Monitor market trends and identify growth opportunities.
• Support customer success by delivering measurable business value.
• Contribute to long-term account planning and development.

Conocimientos

Account Management

Sales

Business Development

Customer Engagement

Telecom Industry

Stakeholder Management

Negotiation

Communication

English Fluency

Descripción del empleo

Join our Team

About this opportunity

Ericsson is seeking an Account Manager to drive business growth and strengthen strategic customer relationships across the telecommunications industry. In this role, you will work closely with customers to understand their business objectives, identify opportunities, and position Ericsson’s portfolio of products, solutions, and services as a trusted partner in their digital transformation journey.You will play a key role in developing account strategies, driving sales opportunities, managing customer relationships, and delivering long-term value for both our customers and Ericsson.

What you will do

• Develop and maintain strong relationships with key customer stakeholders and decision-makers.
• Drive profitable business growth by identifying, developing, and converting new and existing opportunities.
• Understand customer business priorities and align Ericsson solutions to support their strategic objectives.
• Lead commercial discussions, including value positioning, business case development, negotiations, and contract management.
• Build and maintain a healthy sales pipeline across products, solutions, and services.
• Collaborate with technical, delivery, finance, legal, and solution teams to develop competitive and customer-focused proposals.
• Monitor market trends, customer challenges, and competitive activities to identify growth opportunities.
• Support customer success by ensuring delivered solutions generate measurable business value.
• Contribute to account planning and long-term business development strategies.

The skills you bring

• Experience in Account Management, Sales, Business Development, or Customer Engagement roles.
• Strong understanding of the Telecommunications, ICT, or Technology industry.
• Proven ability to build trusted relationships with customers and senior stakeholders.
• Experience managing complex sales opportunities and commercial negotiations.
• Strong business acumen and customer-focused mindset.
• Ability to identify customer needs and translate them into value-based solutions.
• Excellent communication, presentation, and stakeholder management skills.
• Strategic thinking combined with strong execution and results orientation.
• Ability to work effectively in cross-functional and multicultural environments.
• Fluent English, both written and spoken.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.

Primary country and city:

Mexico (MX) || Mexico City