Strategic Digital Solutions Account Manager

confidential; Kuwait; On-site; KWD 10,000 - 15,000; Full time

Job summary

confidential is seeking an Account Manager to drive client success and strategic advisory for our Digital Solutions Platform. You will build long-term partnerships, understand client needs, and deliver tailored digital solutions that create measurable business value.

You will collaborate with marketing, product, and support teams to ensure seamless delivery, analyze client data to identify growth opportunities, and present compelling proposals that align with client goals.

Qualifications

• Experience managing B2B accounts in technology, SaaS, ERP, HR Tech, or software.
• Proven ability to upsell and cross-sell to enterprise clients.
• Strong presentation and stakeholder management capabilities.
• Commercial mindset with experience handling large corporate accounts.
• Experience selling digital platforms or software is highly preferred.

Responsibilities

• Develop and maintain strong relationships with key clients, understanding their business needs and objectives to provide tailored digital solutions that drive success.
• Collaborate with cross-functional teams to ensure seamless delivery of services and solutions meeting client expectations.
• Analyze client data and feedback to identify opportunities for improvement and growth, driving retention.
• Prepare and deliver compelling presentations and proposals to clients, showcasing the value of our digital solutions.
• Monitor industry trends to inform strategic decisions and enhance service offerings.
• Manage project timelines and deliverables, ensuring on-time and on-budget delivery with high quality.
• Conduct regular performance reviews with clients, sharing insights and recommendations.
• Develop and implement account plans aligned with business objectives.
• Act as liaison between clients and internal teams to ensure optimal resource utilization.

Skills

Account management

Upselling & cross-selling

Presentation skills

Stakeholder management

SaaS / Digital Solutions knowledge

Job description

confidential is seeking an Account Manager to drive client success and strategic advisory for our Digital Solutions Platform. You will build long-term partnerships, understand client needs, and deliver tailored digital solutions that create measurable business value.

You will collaborate with marketing, product, and support teams to ensure seamless delivery, analyze client data to identify growth opportunities, and present compelling proposals that align with client goals.