Key Account Manager

Digitus_Group; Kuwait City; On-site; KWD 20,000 - 36,000; Full time

Job summary

Digitus_Group is seeking a proactive Key Account Manager to lead strategic enterprise accounts in Kuwait, driving growth by identifying and closing high-value opportunities across Business Solutions. You will build relationships with senior decision-makers and coordinate with pre-sales and delivery teams to ensure successful outcomes.

The role requires 5–8 years in technology sales or key account management, with strong negotiation, communication, and strategic planning skills.

Qualifications

• Bachelor’s degree in a related field (Business Admin, IT, Engineering) or equivalent.
• 5–8+ years of proven tech sales or key account management experience.
• Experience with enterprise or government clients is a plus.
• Strong communication, negotiation and presentation skills; ability to manage complex sales cycles.

Responsibilities

• Strategic account management across enterprise and government sectors.
• Lead business development and expand Kuwait-based client base.
• Own the sales cycle from identification to contract closure with a strong pipeline.
• Provide regular forecasts and performance updates to leadership.

Skills

Strategic sales

Account management

Negotiation

Relationship building

Presentation

Independent work

Commercial awareness

Education

Bachelor's Degree in Business Administration, Information Technology, Engineering, or related field

Job description

Job Purpose

The Key Account Manager Business Solutions is responsible for managing strategic enterprise accounts and driving revenue growth by identifying developing and closing high-value opportunities within the Business Solutions vertical The role focuses on building long-term client relationships understanding business needs and promoting advanced technology offerings across areas such as Advanced Analytics amp AI Cloud Cybersecurity IoT Command amp Control Centers and Data Center technologies

Key Responsibilities

Strategic Account Management

• Manage and develop relationships with assigned key accounts across enterprise and government sectors
• Act as the primary point of contact for strategic clients
• Build strong relationships with senior decision-makers including CIOs CTOs and IT Directors
• Develop and execute strategic account plans to expand business opportunities

Business Development

• Identify and pursue new opportunities within the Business Solutions portfolio
• Develop new clients and expand existing accounts across multiple sectors in Kuwait
• Lead the sales cycle from opportunity identification through proposal development negotiation and contract closure
• Build and maintain a strong sales pipeline

Sales & Revenue Growth

• Achieve assigned sales targets and revenue objectives
• Contribute to overall revenue growth within the Business Solutions vertical
• Provide regular forecasts and sales performance reports

Client Engagement

• Conduct regular meetings and business reviews with key clients
• Understand customer challenges and align technology offerings with their business objectives
• Ensure high levels of customer satisfaction and long-term partnerships

Internal Collaboration

• Work closely with pre-sales technical and delivery teams to develop competitive proposals
• Coordinate with internal stakeholders to ensure successful project delivery
• Support bid preparation and technical-commercial proposals

Market Awareness

• Monitor market trends emerging technologies and competitor activities
• Identify new sectors and opportunities for business expansion
• Provide market insights to support strategic decision-making

Key Technologies within the Business Solutions Portfolio

• Advanced Analytics amp Artificial Intelligence
• Cloud Native Applications amp Cloud Migration Cyber Security amp Data Protection
• Command amp Control Centers IoT amp Smart Solutions Data Center Technologies

Qualifications

Bachelor s Degree in Business Administration Information Technology Engineering or a related field

Experience Requirements

5 8 years of proven experience in technology sales or key account management Strong understanding of enterprise technology trends and digital transformation initiatives Experience working with enterprise or government clients is an advantage

Skills & Competencies

Strong strategic sales and account management capabilities Excellent negotiation and relationship-building skills Strong communication and presentation abilities Ability to work independently and manage complex sales cycles Commercial awareness and strategic thinking

Language Requirements

English Professional proficiency required Arabic Strong advantage