Senior Warehouse & Logistics Operations Lead

Boutiqaat; al-Dschahra; On-site; KWD 18,000 - 28,000; Full time

Job summary

Boutiqaat is seeking an experienced Operations Supervisor to lead our warehouse and logistics, ensuring on-time delivery, accuracy, and exceptional service. You will own inbound, outbound, inventory, and last-mile activities, guiding a team across packing, drivers, and warehouse staff.

You will drive KPIs, supervise GRNs, ensure FIFO/FEFO stock entries, coordinate cross-functionally with Purchasing, Finance, and Customer Service, and implement continuous improvements to reduce costs and boost

Qualifications

• Bachelor’s degree in supply chain, logistics, business, or related field.
• 5+ years leading warehouse/logistics operations with teams of 50+.
• Experience in ecommerce or retail logistics is a major plus.
• Fluent in English; Arabic is a plus.

Responsibilities

• Oversee the entire lifecycle of goods from dock to doorstep, ensuring timelines, quality, and customer satisfaction.
• Inspire, train, and manage a team of warehouse associates, packers, and drivers to boost performance.
• Monitor KPIs, inventory counts, and SLAs with a focus on accuracy and timeliness.
• Coordinate across Purchasing, Finance, and Customer Service to keep operations aligned.
• Handle issues like late deliveries, damaged items, or stock discrepancies quickly and smartly.
• Supervise GRNs, inspect product quality, and manage returns with vendors.
• Ensure accurate stock entry using FIFO/FEFO standards and track discrepancies.
• Drive timely and accurate order fulfillment—pick, pack, and ship.
• Lead logistics to meet delivery SLAs and resolve fulfillment hiccups.
• Lead cycle counts, audits, and reconcile stock movements.
• Manage reordering, stock aging, and disposal of unsellable goods.

Skills

Leadership

Problem-solving

Time management

Cross-functional collab

Communication

Process optimization

Team management

Education

Bachelor’s degree in supply chain or logistics

Tools

WMS

ERP systems

Excel

Google Workspace

Job description

Boutiqaat is seeking an experienced Operations Supervisor to lead our warehouse and logistics, ensuring on-time delivery, accuracy, and exceptional service. You will own inbound, outbound, inventory, and last-mile activities, guiding a team across packing, drivers, and warehouse staff.

You will drive KPIs, supervise GRNs, ensure FIFO/FEFO stock entries, coordinate cross-functionally with Purchasing, Finance, and Customer Service, and implement continuous improvements to reduce costs and boost