Senior SCM Business Analyst: Logistics & Fulfilment

Alghanim Industries; Kuwait; On-site; KWD 12,000 - 18,000; Full time

Job summary

Alghanim Industries seeks a Senior Business Analyst to lead projects and process improvements across Supply Chain, Logistics, Fulfilment, and marketplace operations. The role bridges business and IT, shaping requirements, process design and successful delivery of strategic initiatives.

The candidate will drive workshops, BRDs and user stories, collaborate with multiple teams, vendors and delivery partners, and continuously identify automation opportunities.

Qualifications

• 7+ years of Business Analysis experience.
• Minimum 4 years in Supply Chain, Logistics, Fulfilment or Retail Operations.
• Strong understanding of end-to-end retail fulfilment lifecycle.
• Implementation and deployment of OMS and WMS is an added advantage.
• Knowledge of retail business drivers, related process, and technology trends.
• Ability to communicate complex concepts and resolve problems.
• Experience on agile projects and traditional waterfall projects.
• Experience capturing and documenting business requirements.

Responsibilities

• Lead business analysis activities across Supply Chain and Logistics.
• Drive requirements and process improvements for delivery scheduling, dispatch, home delivery, installation services, reverse logistics, returns and marketplace fulfilment.
• Facilitate workshops and develop BRDs, user stories, process flows and acceptance criteria.
• Collaborate with Business, IT, Architecture, QA and external vendors.
• Analyze operational KPIs and recommend automation opportunities.
• Engage with stakeholders across business and IT to share findings and recommendations.
• Support sprint planning to deliver the backlog of changes.

Skills

Analytical thinking

Stakeholder mgmt

Communication

Presentation skills

Problem solving

Education

University degree in business or technology

Tools

OMS

WMS

Job description

Alghanim Industries seeks a Senior Business Analyst to lead projects and process improvements across Supply Chain, Logistics, Fulfilment, and marketplace operations. The role bridges business and IT, shaping requirements, process design and successful delivery of strategic initiatives.

The candidate will drive workshops, BRDs and user stories, collaborate with multiple teams, vendors and delivery partners, and continuously identify automation opportunities.