Operations Coordinator

Boutiqaat; al-Dschahra; On-site; KWD 9,000 - 15,000; Full time

Job summary

Boutiqaat, a leading Middle East e-commerce platform, is seeking an Operations Coordinator in Kuwait to keep warehouse and logistics running smoothly—from receiving inventory to dispatching orders.

You will work with warehouse, purchasing, and logistics teams to maintain standards, monitor performance, and resolve issues, ensuring accurate inventory, timely order fulfillment, and continuous process improvements across our operations.

Qualifications

• Bachelor's degree in SCM, logistics, business administration, or related field.
• 1–2 years of experience in warehouse operations, logistics, inventory management, or a similar operational role.
• Experience in e-commerce, retail, or distribution environments is a plus.
• Knowledge of ERP systems, inventory management software, or Warehouse Management Systems (WMS).
• Strong Microsoft Excel skills and the ability to prepare operational reports.

Responsibilities

• Coordinate daily inbound, outbound, inventory, and logistics activities.
• Monitor incoming shipments, stock movements, and Goods Receipt Notes (GRNs).
• Support inventory accuracy through stock counts, reporting, and discrepancy resolution.
• Coordinate picking, packing, sorting, and dispatch activities to ensure timely order processing.
• Monitor operational KPIs and ensure service-level agreements (SLAs) are achieved.
• Support quality control, returns, and reverse logistics processes.
• Prepare operational reports and maintain accurate records using Excel and warehouse systems.
• Work closely with warehouse, purchasing, freight, and logistics teams to resolve operational issues.
• Identify opportunities to improve efficiency, accuracy, and daily workflows.

Skills

1-2 years experience

Excel

Organizational skills

Problem-solving

English and Arabic fluency

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field

Tools

ERP systems

Warehouse Management System (WMS)

Inventory management software

Job description

Behind Every Successful Order Is an Operation That Runs Seamlessly.

At Boutiqaat, one of the Middle East's leading e-commerce platforms, operational excellence is at the heart of everything we do.

We're looking for a proactive, organized, and detail-oriented Operations Coordinator to join our Operations team.

If you enjoy solving problems, coordinating people and processes, and making sure things run efficiently, this could be your next career move.

The Opportunity

As an Operations Coordinator, you'll help keep our warehouse and logistics operations running smoothly, from receiving inventory to ensuring orders are accurately prepared and dispatched.

You'll work closely with different teams to maintain operational standards, monitor performance, resolve issues, and support the efficient movement of products throughout our operations.

What You'll Be Doing

• Coordinate daily inbound, outbound, inventory, and logistics activities.
• Monitor incoming shipments, stock movements, and Goods Receipt Notes (GRNs).
• Support inventory accuracy through stock counts, reporting, and discrepancy resolution.
• Coordinate picking, packing, sorting, and dispatch activities to ensure timely order processing.
• Monitor operational KPIs and ensure service-level agreements (SLAs) are achieved.
• Support quality control, returns, and reverse logistics processes.
• Prepare operational reports and maintain accurate records using Excel and warehouse systems.
• Work closely with warehouse, purchasing, freight, and logistics teams to resolve operational issues.
• Identify opportunities to improve efficiency, accuracy, and daily workflows.

What We're Looking For

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• 1-2 years of experience in warehouse operations, logistics, inventory management, or a similar operational role.
• Experience within e-commerce, retail, or distribution environments is an advantage.
• Knowledge of ERP systems, inventory management software, or Warehouse Management Systems (WMS).
• Strong Microsoft Excel skills and the ability to prepare operational reports.
• Fluency in English and Arabic.
• Excellent organizational, communication, and problem-solving skills.
• Strong attention to detail and the ability to manage multiple priorities.
• Willingness to work rotational shifts and extended hours when operationally required.

Why Join Boutiqaat?

At Boutiqaat, every order represents a promise to our customers.

You'll join a dynamic regional business where your work directly contributes to operational efficiency, customer satisfaction, and business performance.

This is an opportunity to strengthen your experience in e-commerce operations, develop your technical and coordination skills, and grow your career within a fast-moving environment.

Ready to Keep Things Moving?

If you're organized, analytical, and motivated by making operations work better every day, we'd love to hear from you.