E‑commerce Operations Coordinator: Seamless Logistics

Boutiqaat; al-Dschahra; On-site; KWD 9,000 - 15,000; Full time

Job summary

Boutiqaat, a leading Middle East e-commerce platform, is seeking an Operations Coordinator in Kuwait to keep warehouse and logistics running smoothly—from receiving inventory to dispatching orders.

You will work with warehouse, purchasing, and logistics teams to maintain standards, monitor performance, and resolve issues, ensuring accurate inventory, timely order fulfillment, and continuous process improvements across our operations.

Qualifications

• Bachelor's degree in SCM, logistics, business administration, or related field.
• 1–2 years of experience in warehouse operations, logistics, inventory management, or a similar operational role.
• Experience in e-commerce, retail, or distribution environments is a plus.
• Knowledge of ERP systems, inventory management software, or Warehouse Management Systems (WMS).
• Strong Microsoft Excel skills and the ability to prepare operational reports.

Responsibilities

• Coordinate daily inbound, outbound, inventory, and logistics activities.
• Monitor incoming shipments, stock movements, and Goods Receipt Notes (GRNs).
• Support inventory accuracy through stock counts, reporting, and discrepancy resolution.
• Coordinate picking, packing, sorting, and dispatch activities to ensure timely order processing.
• Monitor operational KPIs and ensure service-level agreements (SLAs) are achieved.
• Support quality control, returns, and reverse logistics processes.
• Prepare operational reports and maintain accurate records using Excel and warehouse systems.
• Work closely with warehouse, purchasing, freight, and logistics teams to resolve operational issues.
• Identify opportunities to improve efficiency, accuracy, and daily workflows.

Skills

1-2 years experience

Excel

Organizational skills

Problem-solving

English and Arabic fluency

Education

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field

Tools

ERP systems

Warehouse Management System (WMS)

Inventory management software

Job description

Boutiqaat, a leading Middle East e-commerce platform, is seeking an Operations Coordinator in Kuwait to keep warehouse and logistics running smoothly—from receiving inventory to dispatching orders.

You will work with warehouse, purchasing, and logistics teams to maintain standards, monitor performance, and resolve issues, ensuring accurate inventory, timely order fulfillment, and continuous process improvements across our operations.