IT Operations Coordinator - Hospitality Systems

Grand Hyatt; Kuwait City; On-site; KWD 13,000 - 20,000; Full time

Job summary

Grand Hyatt Kuwait City is seeking an Information System Co Ordinator to support IT operations and align with Hyatt global strategies. You will assist in planning, directing, and controlling IT activities to maximize guest satisfaction and streamline processes.

The role requires strong English, hotel tech exposure, and hands-on experience with Hyatt systems, networking, and guest systems. Collaboration with management and teams is essential to ensure seamless IT services.

Qualifications

• University degree or diploma holder in Information System and or Computer Programming
• 3-4 years previous experience in an IT management role
• Previous experience working in a hotel or large operation with advance technology
• Good problem solving, administrative and interpersonal skills
• Proficiency in English communication
• Experience in Hyatt Networks
• Experience in Hyatt Systems including Opera & Micros
• Hyatt User Support
• Cisco Networking / SW/ Routers/ CCNA
• Telephones systems/ PBX / Call accounting
• VMware/ VMs
• Handling Systems, Support and Maintaining policies/ procedures
• Handling Computer and networking hardware
• Handling Guest Systems IPTV/ DGS/ PA

Responsibilities

• Assist Information System Manager in planning, directing and controlling IT operations.
• Ensure guest and employee IT needs are met while maintaining Hyatt brand standards.

Skills

Problem solving

Administrative skills

Interpersonal skills

English communication

IT management

Network administration

Customer support

Cisco networking

VMware

Guest systems IPTV

Education

Information Systems degree or diploma

Tools

Hyatt Networks

Opera & Micros

Cisco Routers

VMware/VMs

PBX/Call accounting

IPTV/DGS/PA

Job description

Grand Hyatt Kuwait City is seeking an Information System Co Ordinator to support IT operations and align with Hyatt global strategies. You will assist in planning, directing, and controlling IT activities to maximize guest satisfaction and streamline processes.

The role requires strong English, hotel tech exposure, and hands-on experience with Hyatt systems, networking, and guest systems. Collaboration with management and teams is essential to ensure seamless IT services.