Information System - Co Ordinator

Destination Hotels; Kuwait City; On-site; KWD 18,000 - 30,000; Full time

Job summary

Destination Hotels in Kuwait City is seeking an Information System Co Ordinator to support IT operations in line with Hyatt International's strategies, ensuring guest and staff expectations are met.

The role involves assisting the Information System Manager to run the department, maintain hotel systems such as Opera & Micros, and uphold network, telephony, and IPTV/DGS/PA services to ensure smooth daily operations.

Qualifications

• University degree or diploma in Information System and/or Computer Programming.
• 3-4 years of IT management experience.
• Experience in hotel or large operation with advanced technology.
• Proficient in English communication.
• Experience with Hyatt Networks.
• Experience with Hyatt Systems including Opera & Micros.
• Hyatt User Support.
• Cisco Networking / SW / Routers / CCNA.
• Telephones systems / PBX / Call accounting.
• VMware / VMs.
• Handling systems, policies and procedures.
• Handling computer and networking hardware.
• Guest systems IPTV / DGS / PA.

Responsibilities

• Assist with the efficient running of the Information Systems department in line with corporate strategies and brand standards.
• Support the Information System Manager in managing the department to maximize guest satisfaction and hotel standards.
• Plan, organize, direct and control IT operations and administration to ensure stable systems and services.

Skills

Problem solving

Administrative skills

Interpersonal skills

English communication

Hyatt Networks

Education

University degree or diploma in Information System/Computer Programming

Tools

Opera

Micros

Cisco CCNA

VMware

IPTV/DGS/PA

PBX/Call accounting

Job description

Summary

As an Information System Co Ordinator, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The Information System Co Ordinator is responsible to assist the Information System Manager in managing the department as a successful department, ensuring maximum guest satisfaction in line with Hotel standards, through planning, organizing, directing and controlling the IT operations and its administration.

Qualifications

• University degree or diploma holder in Information System and or Computer Programming
• 3-4 years previous experience in an IT management role
• Previous experience working in a hotel or large operation with advance technology
• Good problem solving, administrative and interpersonal skills
• Proficiency in English communication
• Experience in Hyatt Networks
• Experience in Hyatt Systems including Opera & Micros
• Hyatt User Support
• Cisco Networking / SW/ Routers/ CCNA
• Telephones systems/ PBX / Call accounting
• VMware/ VMs
• Handling Systems, Support and Maintaining policies/ procedures
• Handling Computer and networking hardware
• Handling Guest Systems IPTV/ DGS/ PA