Group HR & Admin Manager

SOS HR Solutions; Kuwait; On-site; KWD 18,000 - 36,000; Full time

Job summary

SOS HR Solutions in Kuwait seeks an experienced HR leader to oversee the HR department, directing manpower planning, performance management, compensation & benefits, training and payroll.

You will guide the HR team to achieve department objectives, develop policies, manage recruitment, and ensure effective HR services. This senior role requires 10–12 years in HR and professional certifications, offering a challenging, high-responsibility environment.

Qualifications

• Bachelor degree in HR, business administration or related field.
• Master's degree in HR, management or MBA preferred.
• Senior HR certifications (SPHR/HRMP/CHRP) preferred.
• 10–12 years of experience in HR or related field.

Responsibilities

• Formulate HR strategy and KPIs aligned with division goals.
• Develop and monitor annual HR budget and cost controls.
• Develop and implement HR policies and procedures.
• Manage manpower planning, recruitment, selection, and onboarding.
• Oversee performance management, training & development and incentive schemes.
• Coordinate HR services including payroll, leaves, contracts and employee relations.
• Drive continuous improvement using international best practices.
• Lead people management and annual performance appraisals.
• Prepare reports on budget activity and HR metrics for top management.

Skills

Strategic Thinking

Managing People

Decision Making

Achievement Orientation

Organizing & Planning

Problem Solving

Negotiation & Persuasion

Education

Bachelor Degree in HR or related field

Master’s degree in HR/Management/MBA

SPHR/HRMP/CHRP certifications preferred

Job description

Job Purpose

Responsible for managing the HR Department activities, including but not limited to: manpower planning, performance management, compensation & benefits, training & development, and payroll, as well as providing guidance and support to the HR Team toward the achievement of the department’s set objectives.

Key Roles and Responsibilities

Strategy Formulation

Develop strategic objectives and KPIs for the HR Department in line with Division’s strategic goals and ensure that the HR Department’s employees are working towards the achievement of these objectives.

Review the operating results of the HR Department and follow-up to ensure that appropriate measures are taken to correct insufficient results.

Budget & Cost Control

Develop the HR Department’s annual budget and ensure all employees are working within the assigned budget by setting the required targets and responsibilities.

Monitor financial performance versus the budget to highlight any variances for effective alignment.

Policies and Procedures

Ensure Development of HR policies and procedures and follow up their implementation to achieve the HR Department’s objectives.

Recruitment & Selection

Manage the HR Manpower Planning process as well as, review, discuss and manage the manpower plans and budgets.

Manage the recruitment activities including sourcing, screening, interviewing, testing and selecting candidates as well as reviewing job offers, employment contracts and employee orientation programs.

Manage the exit interview process to identify reasons for employee termination/resignation.

Performance Management and Training & Development

Develop performance management system linked to the bonus and promotions scheme to reflect rewards based on excellence.

Human Resource Services

Manage the implementation of HR Transactional services related to salaries, leaves, disciplinary actions, transfer, promotions, provision of benefits, end of service and contract renewal as per the labor law.

Implement and manage job evaluation and salary administration programs.

Oversee payroll operations in coordination with the Finance department to ensure maximum degree of efficiency and accuracy.

Recommend salary adjustments, rewards and promotions based on employee performance and carrying out disciplinary meetings whenever deemed necessary.

Oversee the preparation of employment contracts and contractual relationship between the employees and the company to maintain the rights of both parties according to terms and conditions of the contract, applicable laws and regulations.

Monitor the development of employees’ database that contains all employee information (promotions, sick days taken, vacation days accrued, etc.…) to ensure an efficient retrieval of information when needed.

Continuous Improvement

Provide input and recommend the continuous improvement practices considering ‘international best practice’ changes in international standards and changes in the business environment which demand proactive action plans in accordance with the Country’s Rules and regulations associated with Concept Combined business activities.

People Management

Conduct annual employee performance appraisals of employees.

Identify the training needs of employees to ensure all relevant experience and knowledge is transferred to employees to ensure a highly skilled and high-performance workforce.

Reports

Review and present reports on budget activity, including identification of potential problems and recommendations for corrective action, forecast trends and make recommendations.

Prepare and submit reports on a regular basis to top management that cover all the HR Department’s activities.

Generate and submit necessary reports as needed by top management, other departments or team members

Skills

Educational Qualification

Bachelor Degree in Human Resources, Business Administration or related field.

Master’s degree in Human Resources, Management or MBA would be an advantage

Senior Professional in Human Resource (SPHR), Human Resources Management Professional (HRMP) or Certified Human Resource Professional (CHRP) certification is preferred.

Work Experience

Minimum of 10–12 years of experience in the same or related field.

Behavioural Competencies

Strategic Thinking

Managing People

Decision-Making Skills

Achievement Orientation

Organizing and Planning Skills

Problem Solving Ability

Negotiation and Persuasion