Elevator Field Services Supervisor

Otis Worldwide Corporation; Kuwait City; On-site; KWD 18,000 - 30,000; Full time

Job summary

Otis Worldwide Corporation is seeking a Service Supervisor on-site in Kuwait City to lead field service operations across a designated area. The role emphasizes safety, efficiency, and customer satisfaction while guiding a team of technicians through day-to-day activities and formal trainings.

The position requires strong English communication, Arabic preferred, and at least five years in field operations within construction or engineering contexts.

Qualifications

• Minimum of 5 years of relevant field operations experience in a construction/engineering organization.

Responsibilities

• Manages day-to-day operation of the service team to ensure safety and efficiency.
• Conducts safety audits at client sites and enforces Otis procedures and WWJSSS requirements.
• Monitors performance metrics and implements corrective actions to improve productivity and customer satisfaction.
• Provides coaching and training to junior team members and coordinates with Finance for invoicing milestones.

Skills

Fluent English

Arabic

Job description

Otis Worldwide Corporation is seeking a Service Supervisor on-site in Kuwait City to lead field service operations across a designated area. The role emphasizes safety, efficiency, and customer satisfaction while guiding a team of technicians through day-to-day activities and formal trainings.

The position requires strong English communication, Arabic preferred, and at least five years in field operations within construction or engineering contexts.