Experienced Elevator & Escalator Field Technician

Otis Elevator Co.; Kuwait City; On-site; KWD 12,000 - 18,000; Full time

Job summary

Otis Elevator Co. is seeking a Service Technician in Kuwait City to perform planned and unplanned maintenance on elevator and escalator systems. You will troubleshoot mechanical, electrical, and operational faults, attend call-backs, and ensure safe, reliable operation.

The role requires strong diagnostic skills and teamwork with site staff. You will maintain service records, follow OTIS safety procedures, and support junior mechanics while engaging with customers to explain findings and

Qualifications

• ITI / Diploma in Electrical or Mechanical / B. Tech. as minimum.

Responsibilities

• Performs planned and unplanned adjustments, repairs, and corrective maintenance with ability to troubleshoot faults and restore equipment safely.
• Attends call-backs promptly, conducts fault finding and root-cause analysis, completes repairs, and reduces repeat calls.
• Monitors units with high call-back rates or critical conditions and recommends corrective actions.
• Identifies abnormalities, worn parts, or safety concerns during maintenance and inspections.
• Identifies opportunities for upgrades and modernization during visits and call-backs.
• Provides findings and recommendations to support quotes and additional opportunities, based on equipment condition.
• Coordinates with Line Operators and support teams to meet service levels.
• Maintains accurate maintenance records and forms.
• Ensures all activities comply with safe procedures and site regulations.
• Mentors junior mechanics and communicates effectively with customers to build confidence.

Education

ITI / Diploma in Electrical or Mechanical / B. Tech.

Job description

Otis Elevator Co. is seeking a Service Technician in Kuwait City to perform planned and unplanned maintenance on elevator and escalator systems. You will troubleshoot mechanical, electrical, and operational faults, attend call-backs, and ensure safe, reliable operation.

The role requires strong diagnostic skills and teamwork with site staff. You will maintain service records, follow OTIS safety procedures, and support junior mechanics while engaging with customers to explain findings and