Ecom Outbound Team Lead - Luxury Retail Fulfillment

Al Tayer Group Career site; Kuwait; On-site; KWD 12,000 - 18,000; Full time

Job summary

Al Tayer Insignia in Kuwait hires for a Warehouse Operations role to support Ecom outbound activities alongside the Warehouse Supervisor. The role focuses on troubleshooting pick, pack, and dispatch tasks to ensure on-time customer order fulfilment within the defined SLA.

The candidate should have 2–3 years of relevant experience, a High School/Intermediate education, and knowledge of warehouse management systems and Salesforce. Strong attention to detail, safety, and teamwork are essential.

Qualifications

• High School or Intermediate required.
• 2-3 years relevant experience.
• Knowledge of Ecom outbound operations and warehouse processes.

Responsibilities

• Manage and resolve inventory discrepancies from customer orders.
• Liaise with warehouse inventory team for resolution of discrepancies.
• Report customer order issues in Salesforce for timely resolution and reference.
• Ensure order picking and packing flow aligns with warehouse handover SLA.
• Assist Personal Shoppers in fulfilling VIP orders by reserving stocks on request.
• Assist in BOL creation and communications related to Brick and Mortar transfers.
• Guide and motivate subordinates to enhance performance and maintain quality.
• Maintain HSE practices to minimize damage and injury; ensure safe task execution.
• Implement excellent housekeeping standards within the area of operations.

Skills

Ecom outbound ops

Inventory reconciliation

MS Office basics

Communication

Education

High School / Intermediate

Tools

Warehouse management system

Salesforce

Job description

Al Tayer Insignia in Kuwait hires for a Warehouse Operations role to support Ecom outbound activities alongside the Warehouse Supervisor. The role focuses on troubleshooting pick, pack, and dispatch tasks to ensure on-time customer order fulfilment within the defined SLA.

The candidate should have 2–3 years of relevant experience, a High School/Intermediate education, and knowledge of warehouse management systems and Salesforce. Strong attention to detail, safety, and teamwork are essential.