Luxury Retail Warehouse Lead – Receiving & Dispatch

Al Tayer Group; Kuwait; On-site; KWD 4,500 - 7,800; Full time

Job summary

Al Tayer Group’s retail division, Al Tayer Insignia, is seeking a Warehouse Supervisor to supervise receipt, storage and inventory movement across the retail business. Organize accurate picking, packing and facilitate timely delivery to stores and customers.

The role requires 2–3 years in retail logistics, knowledge of material receiving, storage and WMS, and the ability to work with minimal guidance while maintaining high accuracy and HSE compliance.

Qualifications

• 2-3 years experience within retail logistics or warehouse operations.
• A relevant vocational qualification would be an advantage.
• Good knowledge of material receiving, storage and handling.
• Working knowledge of WMS and Ecommerce fulfillment is preferred.

Responsibilities

• Oversee receiving of all shipments into the warehouse against procurement records; ensure order accuracy and reporting of inconsistencies or damages in a timely manner.
• Manage quality check activities; ensure items are properly tagged; organize storage safely to avoid damage or loss.
• Submit Good Receipt Notes (GRN) to Finance for supplier invoice matching and payments.
• Supervise timely discrepancy/damage reporting and escalations.
• Arrange picking, quality check and packing of items based on store and customer orders; coordinate with last mile team for deliveries.
• Monitor daily SLA for inbound and outbound operations to meet timelines.
• Manage Salesforce tickets; ensure timely responses to warehouse cases.
• Handle store and customer returns; ensure actions are taken within SLA timelines.
• Manage shifts and ensure targets are met daily.
• Track productivity and ensure warehouse assistants KPIs are met.
• Support supervisors in shift planning and staff allocations.
• Review operational processes for risk; escalate risks to site HSE committee.
• Guide and motivate subordinates; develop for higher roles.
• Maintain HSE practices to minimize damages and injuries.

Skills

Material receiving

Storage & handling

WMS knowledge

Ecommerce fulfillment

Attention to detail

Independent worker

Education

Vocational qualification (advantage)

Job description

Al Tayer Group’s retail division, Al Tayer Insignia, is seeking a Warehouse Supervisor to supervise receipt, storage and inventory movement across the retail business. Organize accurate picking, packing and facilitate timely delivery to stores and customers.

The role requires 2–3 years in retail logistics, knowledge of material receiving, storage and WMS, and the ability to work with minimal guidance while maintaining high accuracy and HSE compliance.