Client Relations Specialist - Call Center Growth & Impact

Zad; Kuwait City; On-site; KWD 5,600 - 10,000; Full time

Job summary

ZAD in Kuwait City invites applications for a full-time, on-site Client Relations Officer (Call Center). You will manage client relationships, handle inbound and outbound calls, address inquiries, resolve issues, and ensure customer satisfaction through clear communication.

Work 5 days a week, 8 hours daily with rotating shifts; morning shift available for females. A local accent is required to communicate effectively with clients. ZAD supports growth and development for ambitious team members.

Responsibilities

• Manage client relationships
• Handle inbound and outbound calls
• Address inquiries
• Resolve issues
• Ensure customer satisfaction through effective communication and service delivery

Job description

ZAD in Kuwait City invites applications for a full-time, on-site Client Relations Officer (Call Center). You will manage client relationships, handle inbound and outbound calls, address inquiries, resolve issues, and ensure customer satisfaction through clear communication.

Work 5 days a week, 8 hours daily with rotating shifts; morning shift available for females. A local accent is required to communicate effectively with clients. ZAD supports growth and development for ambitious team members.