Customer Relationship Executive

Pegasus International Computer Co. W.L.L.; Kuwait City; On-site; KWD 66,960 - 100,440; Full time

Job summary

Pegasus International Computer Co. W.L.L. in Kuwait City is seeking a Customer Relationship Executive to identify customer needs and broaden relationships, driving revenue growth across existing accounts and targeted new customers.

The role requires graduates with post graduate in engineering/IT/business, 2 years in commercial relationships, knowledge of IT products and services, fluent English and Arabic, strong presentation and follow-up skills, and transferable residence.

Qualifications

• Graduate and Post Graduate qualifications in relevant fields.
• Excellent verbal and written English and Arabic communication.
• Knowledge of IT products, services and solutions.

Responsibilities

• Acquire, retain and expand relationships by identifying customer needs and recommending solutions.
• Grow revenues from existing relationships and through targeted acquisition of new customers.
• Ensure fair handling of company strategy, sales processes, and customer communications.
• Provide weekly reports to Regional Corporate Manager as required.

Skills

Communication skills

Presentation skills

IT products knowledge

Education

Graduate

Post Graduate in Engineering IT Business

Job description

Job Title

Customer Relationship Executive

Job Country

Kuwait

Zone

Al Asimah

Duties and Responsibilities

• Responsible to acquire retain amp expand relationships with customers by identifying customer needs first and then recommending appropriate solutions for the customer to consider amp accept Grow sustainable revenues from existing relationships and through targeted acquisition of quality new customers
• Optimize the potential value and profitability of existing relationships by assisting in the delivery of solutions products and services appropriate to meet customer need and to improve customer engagement
• Ensure fairness in all aspects of company strategy sales processes customer correspondence financial promotions administration and complaint handling
• Provide weekly periodic reports to Regional Corporate Manager as and when required

ESSENTIALS REQUIREMENTS

• Graduate
• Post Graduate in Engineering IT Business
• Minimum 2 years experience in managing commercial relationship
• Knowledge of IT Products Services amp Solutions
• Excellent verbal and written communication skills English amp Arabic
• Effective presentation implementation and follow-up skills
• Must have transferable residence