Job Purpose Responsible for driving new business acquisition and revenue growth for Elevatus by identifying, engaging, and converting enterprise and government prospects. The Account Manager manages the full sales cycle from prospecting and solution demonstrations through proposal development, tender submission, negotiation, and closure while maintaining accurate pipeline records in Salesforce. The role builds trusted client relationships, identifies expansion opportunities, and works closely with the Chief Operations Officer and internal teams to ensure commercially sound proposals, compliant agreements, and smooth handover to Customer Success.
Knowledge, Skills & Abilities
- Strong business development, consultative selling, account management, and stakeholder engagement skills.
- Good understanding of SaaS solutions, recruitment technology, applicant tracking systems, and digital hiring workflows.
- Ability to understand client pain points and translate them into clear, value-based solution proposals.
- Strong communication, presentation, negotiation, and follow-up skills.
- Excellent organization, time management, and prioritization skills.
- Ability to manage multiple tasks, deadlines, and stakeholders simultaneously.
- Strong analytical and pipeline reporting skills, with attention to data quality and commercial detail.
- Effective negotiation, objection-handling, problem-solving, and deal-closing capabilities.
- Customer-oriented mindset and ability to communicate with HR, procurement, technical, and executive stakeholders.
- Working knowledge of CRM systems, preferably Salesforce, and disciplined sales pipeline management.
- Understanding of tenders, proposal development, SaaS contracting, pricing, and revenue forecasting.
- Commercial awareness, resilience, self-motivation, and a consistent results-oriented approach.
Key Roles and Responsibilities
- Identify and target enterprise and government clients to generate new business opportunities and expand Elevatus client base.
- Approach prospective customers through cold calls, emails, networking, referrals, and relevant industry events.
- Develop strategic territory, account, and outreach plans to enter new markets and achieve assigned revenue targets.
- Understand clients challenges and business needs, recommend suitable SaaS solutions, and deliver tailored product demonstrations to HR, technical, procurement, and executive stakeholders.
- Identify, assess, and track relevant tenders and bidding opportunities, ensuring accurate, complete, and timely submissions.
- Collaborate with internal teams to prepare compelling, commercially sound proposals that demonstrate Elevatus competitive advantage.
- Ensure that all proposals are developed with the direct involvement and approval of the Chief Operations Officer.
- Maintain a complete and accurate sales pipeline in Salesforce, including deal value, probability, stage, client interactions, ownership, follow-up actions, and next steps.
- Regularly review the pipeline to identify risks, improve sales forecasting, maintain a healthy sales cycle, and support timely deal closure.
- Consistently work toward achieving and exceeding individual and team sales targets.
- Lead commercial negotiations to secure mutually beneficial terms, successful closures, and long-term client partnerships.
- Maintain close alignment with the Chief Operations Officer, who will participate in all proposal, contractual, and legal discussions.
- Coordinate with Legal and Finance to ensure that proposals, contracts, and agreements comply with company policies and approved commercial terms.
- Facilitate a complete and timely handover to the Customer Success team for client onboarding and implementation.Build and maintain strong relationships with key decision-makers and influencers across target and assigned accounts.
- Engage regularly with existing clients to identify renewal, upselling, and cross-selling opportunities.
- Act as a trusted advisor by understanding client priorities, providing relevant insights, and supporting long-term business relationships.
- Monitor agreed sales and performance metrics and adjust activities and strategies as needed to improve results.
Job Interaction/ Communication
Internal Communication
- KRH Contracts Team
- Chief Operations Officer
- Sales and Business Development Team (Elevatus)
- Solutions and Product Teams (Elevatus)
- Customer Success and Implementation Teams (Elevatus)
- Marketing Team
- Senior Management
External Communication
- Enterprise and Government Prospects
- Existing Clients and Key Decision-Makers
- Tendering Authorities
- Industry Partners and Professional Networks
Desired Candidate Profile
Job Specification/ Requirements
- 5 7 years of proven experience in B2B account management, business development, or enterprise SaaS sales.
- Demonstrated experience in prospecting, product demonstrations, proposals, tenders, negotiation, and closing complex sales is required.
- Experience selling HR technology or recruitment solutions to enterprise or government clients, together with practical Salesforce experience, is strongly preferred.
- Bachelor s degree in Business Administration, Marketing, Sales, Communication, Information Systems, Human Resources, or a related field.
- Relevant certification in professional selling, key account management, CRM, or SaaS sales is an advantage.