Freight Customer Success Manager — Grow & Retain Accounts
People Freight | Freight Forwarding Recruitment
14 days+
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Benefits offered by this job
Job summary
A leading logistics firm is seeking a Customer Success Manager to manage domestic freight accounts from their La Grange, Illinois location. The role requires 3+ years of experience in freight management, excellent communication skills, and the ability to nurture client relationships effectively. This position offers a hybrid work arrangement and competitive salary of $60,000 per year along with benefits including health insurance and a 401(k) plan.
Qualifications
- Minimum of 3 years of experience in domestic freight management.
- Strong understanding of the transportation industry.
- Proficient in logistics software.
Responsibilities
- Manage and nurture relationships with existing clients.
- Identify opportunities for business growth.
- Coordinate domestic freight shipments and ensure timely delivery.
- Address client concerns and resolve issues.
- Monitor account performance and prepare reports.
- Ensure compliance with industry regulations.
Skills
Customer Relationship Management
Communication Skills
Logistics Knowledge
Negotiation Skills
Organizational Skills
Tools
Transportation Management Systems (TMS)
Job description
A leading logistics firm is seeking a Customer Success Manager to manage domestic freight accounts from their La Grange, Illinois location. The role requires 3+ years of experience in freight management, excellent communication skills, and the ability to nurture client relationships effectively. This position offers a hybrid work arrangement and competitive salary of $60,000 per year along with benefits including health insurance and a 401(k) plan.
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