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Telesales Representative ( Italian Market)
Job summary
A dynamic telesales company is seeking a motivated Telesales Representative for the Italian market. In this full-time role, you will engage with customers, present subscription packages, and close sales over the phone. The ideal candidate will be fluent in Italian and possess strong communication and negotiation skills. The position offers relocation support, health insurance, and a comprehensive training program.
Benefits
Qualifications
- Fluent in Italian (spoken and written); English proficiency is an advantage.
- Comfortable with telesales and handling objections.
- Proactive personality with excellent negotiation and problem-solving skills.
- Strong communication skills and a friendly, customer-focused attitude.
- Able to adapt to a dynamic, target-driven workspace.
Responsibilities
- Engage with Italian-speaking customers through inbound calls.
- Present and sell subscription offers, including upselling and cross-selling.
- Handle inquiries about products and services while building rapport.
- Resolve complaints or doubts and deliver tailored solutions.
- Achieve daily sales targets in a fast-paced environment.
Skills
Rome, Metropolitan City of Rome Capital, Italy
Location: Lisbon, Portugal
Position Type: Full-time
Job Description:
We are looking for motivated and dynamic individuals to join our telesales team for the Italian market. This role entails engaging with customers, presenting subscription packages, and closing sales over the phone while maintaining excellent relationships.
- Base Salary: 760.00/month gross.
- Christmas Allowance: 63.33/month gross.
- Meal Allowance: 154.00/month (tax-free, provided via a meal card).
- Total Gross Monthly Compensation:
- With Company Apartment: 1,040.66.
- Without Company Apartment: 1,240.66 (additional 200 for the housing benefit-in-kind).
Note: Income tax and social security will be deducted based on Portuguese law.
- Engage with Italian-speaking customers to understand their needs through inbound calls.
- Present and sell subscription offers, including upselling and cross-selling.
- Handle inquiries about products and services while building rapport with customers.
- Resolve complaints or doubts and deliver tailored solutions.
- Achieve daily sales targets in a fast-paced, performance-driven environment.
- Fluent in Italian (spoken and written); English proficiency is an advantage.
- Comfortable with telesales and handling objections.
- Proactive personality with excellent negotiation and problem-solving skills.
- Strong communication skills and a friendly, customer-focused attitude.
- Able to adapt to a dynamic, target-driven workspace.
Working Hours:
- 40 hours per week, rotational shifts (Monday to Friday: 07:00-19:00; Saturday: 08:00-17:00).
Relocation Support:
- Fully furnished company-rented apartment available for the first 14 months (utilities covered).
- Flight reimbursement to Lisbon and one annual flight to your home country.
Additional Benefits:
- Health Insurance: Provided from the first day of employment.
- Holiday & Christmas Bonuses: Equal to base salary, proportionally distributed in monthly payments.
Training Program:
- Paid training program lasting 10 days to provide guidance on software, product knowledge, and customer management.
Apply now to start a rewarding career in telesales!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.