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Résumé du poste
A customer support solutions provider is seeking a motivated Italian-speaking Customer Care Advisor. This remote role requires addressing customer inquiries and providing solutions to ensure a positive experience. The ideal candidate should have excellent communication skills and a customer-centric attitude. Relocation support is available for international applicants, making this an exciting opportunity for those looking to work abroad.
Prestations
Qualifications
- Italian C2 level required.
- English B2 level required.
- Comfortable working in a dynamic and fast-paced environment.
Responsabilités
- Address customer inquiries and resolve issues via e-mail/phone calls.
- Ensure a seamless and positive experience for Italian-speaking customers.
Connaissances
Outils
We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.
Location: Lisbon, Portugal
Work model: Remote (Must be in Portugal or relocate)
- €1.000 to €2.000signing bonus
- Reloation assistance (flight reimbursement)
- Option to have accommodation included
Requirements:
- Italian C2 level
- English B2 level
- Customer-Centric or SalesAttitude
- Excellent Communication Skills
- Problem-Solving Abilities
- Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
- Basic Computer Skills
Why Join Us:
- Competitive compensation package.
- Opportunities for career growth and development.
- A supportive and diverse team environment.
- Comprehensive training and ongoing learning opportunities.
- Unique experience of working abroad
- Free surfing lessons &Portuguese lessons + other benefits
*Please Upload your CV in English*
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.