ofertas na Hilton Worldwide, Inc. em Grã-Bretanha

About the Team

Our mission is to enhance the quality of our customers' lives at home. We prioritize the customer in everything we do, guided by our core values: People First, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Design Studio Specialist role

You will inspire customers to express themselves in their homes. You will assist customers and complete sales at the cash wrap, promoting ongoing engagement and strengthening their connection with our brand.

Responsibilities

1. Utilize design expertise to assist clients in store and in-home consultations regarding their living space design to drive sales.
2. Conduct productive in-home consultations, including accurate measurements and assessments of clients' living spaces.
3. Create and present design plans tailored to clients' needs, styles, preferences, and spaces.
4. Maintain knowledge of current sales and promotions to meet or exceed sales and productivity goals.
5. Assist customers with special services such as gift wrapping, gift registry, merchandise locating, catalog/internet orders, special and back orders, charge sends, courier deliveries, and furniture orders, adhering to world-class service standards.
6. Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.

Criteria

• Strong communication, clienteling, and follow-up skills.
• Ability to coordinate complex large orders across various sales channels.
• Preferred experience with design elements.
• Proven ability to prioritize and manage multiple tasks simultaneously.
• 1-2 years of customer service and retail sales experience; specialty retail experience is a plus but not required.

Physical Requirements

• Ability to be mobile on the sales floor for extended periods.
• Ability to lift and move medium to large items up to 75 lbs., using proper equipment and safety techniques.
• Full-time associates should have open availability to meet business needs.
• Part-time associates must be available for at least two weekend shifts and two weekday shifts, with greater availability for 20+ hours per week.

Our Mission Around Diversity, Equity & Inclusion

We believe that a culture focused on diversity, equity, and inclusion fosters innovation, healthy teams, and superior customer experiences. We aim to create a workplace where everyone can bring their authentic selves, where advancement is based on merit, and where differences are valued and appreciated.

Benefits Just for You

This role offers a competitive compensation package, including pay and benefits. The pay range is $16.00-$20.00 per hour, based on various factors such as education, experience, certifications, and location. Benefits may include:

• A discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment options
• A wellness program supporting physical, financial, and emotional health
• Paid vacations and holidays (full-time)
• Health, dental, and vision insurance, including benefits for same-sex domestic partners (full-time)

Your Journey in Continued Learning

• Development plans and career discussions
• Annual performance reviews
• Cross-brand and cross-functional opportunities
• Online learning resources and WSI University
• Leadership development programs

Note: WSI does not sponsor immigration cases or relocation assistance for this role. This position is not eligible for relocation support.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants with criminal histories in accordance with applicable laws, including the San Francisco Fair Chance Ordinance.