Warehouse Operations Data Analyst

Ingenico Group; Milano; On-site; EUR 42,000 - 62,000; Full time

Job summary

Ingenico Group is hiring a Warehouse Operations Data Analyst in Milano, Italy. The role focuses on driving operational excellence by leveraging data, technology, and reporting tools to improve warehouse performance and logistics decisions.

You will develop and maintain internal applications, design MySQL databases, and create dashboards with Power BI and Excel. The position requires data-driven thinking and collaboration with multiple teams to implement improvements.

Qualifications

• Strong analytical and problem-solving skills with a data-driven mindset.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Strong collaboration and stakeholder management capabilities.
• Proactive attitude with a continuous improvement mindset and eagerness to learn.

Responsibilities

• Develop, maintain, and improve internal applications used by the ITA Hub.
• Design and support MySQL databases and PHP-based business solutions.
• Collect, analyze, and interpret operational data to identify trends and opportunities.
• Create and maintain dashboards, reports, and KPIs using Power BI and Excel.
• Monitor logistics and warehouse performance, including carrier and cost management metrics.
• Ensure data accuracy, consistency, and reliability across reporting processes.
• Collaborate with cross-functional stakeholders to optimize processes and implement improvements.
• Provide user support and troubleshoot business systems and operational issues when required.

Skills

Analytical skills

Data-driven mindset

Prioritization

Collaboration

Continuous improvement

Tools

Power BI

Excel

MySQL

PHP

Job description

Warehouse Operations Data Analyst

Milano, IT, 20157

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

You’ll drive operational excellence across a global organization by leveraging data, technology, and business systems to improve logistics performance, support decision-making, and enhance operational efficiency.

The Impact You’ll Make

• Deliver valuable insights that improve logistics and warehouse performance.


• Enhance business applications and reporting tools that support daily operations.


• Enable data-driven decision-making through accurate KPIs and dashboards.


• Drive continuous process improvements that increase efficiency and operational excellence.

What You Will Do

• Develop, maintain, and improve internal applications used by the ITA Hub.


• Design and support MySQL databases and PHP-based business solutions.


• Collect, analyze, and interpret operational data to identify trends and opportunities.


• Create and maintain dashboards, reports, and KPIs using Power BI and Excel.


• Monitor logistics and warehouse performance, including carrier and cost management metrics.


• Ensure data accuracy, consistency, and reliability across reporting processes.


• Collaborate with cross-functional stakeholders to optimize processes and implement improvements.


• Provide user support and troubleshoot business systems and operational issues when required.

What Helps You Succeed

• Strong analytical and problem-solving skills with a data-driven mindset.


• Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.


• Strong collaboration and stakeholder management capabilities.


• Proactive attitude with a continuous improvement mindset and eagerness to learn.

Fluency in Italian and a good command of English

At Ingenico, you join one global team shaping the future of payments with Trust, Innovation and Care.

Our Commitment to inclusion and belonging as part of our values, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We want to adapt our processes and create a safe work environment that welcomes everyone. To learn more about what it's like working inside Ingenico, follow us on LinkedIn