Virtual Travel Support Specialist

Elevationtravelpartners; Catania; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Elevationtravelpartners in Catania is looking for a Virtual Travel Customer Service professional to assist clients with their travel plans. In this role, you will provide support through email, chat, and phone, helping clients feel prepared and confident throughout their journey.

The ideal candidate will have a friendly communication style, customer support experience, and a passion for travel. Organization and the ability to use online tools are essential for success in this remote position.

Competenze

• Experience in customer support preferred.
• Excellent communication abilities.
• Familiarity with online tools and willingness to learn.

Mansioni

• Assist clients through email, chat, and phone communication.
• Help with itinerary changes and travel questions.
• Provide travel information and guidelines.
• Follow up with travelers before departure.
• Resolve concerns while ensuring customer satisfaction.

Conoscenze

Friendly and professional communication style

Customer support experience

Reliability and organization

Comfortable using online tools

Interest in travel and client satisfaction

Descrizione del lavoro

Elevationtravelpartners in Catania is looking for a Virtual Travel Customer Service professional to assist clients with their travel plans. In this role, you will provide support through email, chat, and phone, helping clients feel prepared and confident throughout their journey.

The ideal candidate will have a friendly communication style, customer support experience, and a passion for travel. Organization and the ability to use online tools are essential for success in this remote position.