Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Genova; In loco; EUR 25.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Descrizione del lavoro

Elevationtravelpartners in Genoa, Italy is seeking a Work-From-Home Travel Representative. In this remote role, you will assist clients before, during, and after their trips by providing exceptional customer support and ensuring a smooth travel experience.

The ideal candidate will have strong communication skills and a passion for travel, efficiently handling various travel-related requests. Training and professional development opportunities are offered in a supportive remote work environment.

Competenze

• Excellent communication and interpersonal skills required.
• Customer service experience preferred, hospitality or travel helpful.
• Organized with the ability to manage multiple requests efficiently.
• Willingness to learn new online systems and tools quickly.
• Interest in travel and assisting others with planning.

Mansioni

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations and travel requirements.
• Confirm travel details and follow up with clients approaching departure dates.
• Address concerns professionally and work toward timely resolutions.

Conoscenze

Excellent communication skills

Interpersonal skills

Customer service experience

Organizational skills

Ability to learn online systems

Descrizione del lavoro

Elevationtravelpartners in Genoa, Italy is seeking a Work-From-Home Travel Representative. In this remote role, you will assist clients before, during, and after their trips by providing exceptional customer support and ensuring a smooth travel experience.

The ideal candidate will have strong communication skills and a passion for travel, efficiently handling various travel-related requests. Training and professional development opportunities are offered in a supportive remote work environment.