Virtual Travel Customer Service

Elevationtravelpartners; Bresso; In loco; EUR 25.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Descrizione del lavoro

A remote travel services company is looking for a Virtual Travel Customer Service professional. In this role, you will assist clients in trip preparation and throughout their travel experience. Responsibilities include managing inquiries via email, chat, and phone, helping with itinerary changes, and providing destination guidelines. Ideal candidates should have strong communication skills and a passion for customer satisfaction. We offer remote work flexibility, training, and professional development opportunities.

Competenze

• Customer support experience preferred.
• Strong communication skills required.
• Reliable and organized individual.

Mansioni

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes and general travel questions.
• Follow up with travelers before departure.

Conoscenze

Friendly and professional communication style

Customer support experience

Reliability and organization

Comfortable using online tools

Interest in travel and client satisfaction

Descrizione del lavoro

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

• Provide assistance through email, chat, and phone communication
• Help with itinerary changes, updates, and general travel questions
• Provide destination and travel guideline information
• Follow up with travelers before departure
• Resolve concerns while maintaining a positive customer experience

Ideal Candidate

• Friendly and professional communication style
• Customer support experience preferred
• Reliable and organized
• Comfortable using online tools and learning new systems
• Interest in travel and client satisfaction

What We Offer

• Remote work flexibility
• Training provided
• Ongoing team support
• Professional development opportunities
• Access to travel-related perks