Travel Designer

Southern Visions Travel; Polignano a Mare; Ibrido; EUR 28.000 - 42.000; Tempo pieno

Descrizione del lavoro

Southern Visions Travel is seeking a Travel Designer focused on Puglia and Basilicata to design, quote, and book seamless itineraries for an international luxury clientele.

The role requires excellent English, deep regional knowledge, and the ability to price trips with margins and commissions while coordinating with agents and internal teams. Office presence is needed, with some remote work options throughout the year.

Competenze

• Minimum of 24 months of proven experience, supported by references.
• Strong knowledge of Puglia region, logistics and high-end travel players.
• Excellent written and spoken English (C1 level).

Mansioni

• Create tailor-made itineraries for luxury travel in Southern Italy for agents, direct clients and partner DMCs.
• Price trips, applying margins, exchange rates and agency commissions.
• Provide detailed, professional correspondence with clients by phone and email.
• Proactively follow up with dormant inquiries using the CRM system.
• Assign operational details to Operations & Booking Department.
• Coordinate client documents with agents and with Admin for invoices and payments.
• Rotate SV 24/7 emergency phone duty, April–October, with coordination of responses.

Conoscenze

Puglia knowledge

English fluency

Office suite

Problem solving

Work under pressure

Office May-Jun-Oct

Remote work option

Strumenti

Microsoft Office

Descrizione del lavoro

Southern Visions Travel is looking for a talented, highly organized and detail-oriented Travel Designer with a strong focus on Puglia and Basilicata to join our team.

The ideal candidate has excellent destination knowledge, strong written and spoken English, a refined

understanding of high-end travel, and the ability to design, quote and book seamless itineraries for an

international luxury clientele.

Our clients are mainly English-speaking travelers from North America, Australia and other key long-haul

markets, often booking through luxury travel advisors, partner agencies and international DMCs.

PRINICPLE RESPONSIBILITIES

Creation of tailor-made itineraries for luxury, experiential travel in Southern Italy for travel agents, direct

clients and partner DMCs. Clients are English-speaking, principally from North America and Australia.

Travel Design role will include:

• Itinerary design involving experiences and accommodation using our management software;
• Pricing of individual trips including application of margins, exchange rates and agency commission;
• Detailed, professional and efficient correspondence (phone & email) with clients;
• Pro-active follow ups with dormant enquiries using our CRM (direct clients, agents & tour operators)
• Assignment of all additional operational details to the Operations & Booking Department
• Coordination of client documents to agents;
• Coordination with Admin department for client invoices and payments;
• Rotational responsibility for the SV 24/7 emergency phone, approximately one week per month, primarily from April to October and only occasionally during the winter season, including coordination of appropriate responses with clients and suppliers.

REQUIRED SKILLS

• Great Knowledge of Puglia region in its geography, logistics and players of the high-end tourist
• Fluency in both written and spoken English (C1 level)
• Full expertise of Office softwares (Word, Excel, Power Point)
• Problem-solving and pro-active attitude
• Ability to work and perform under pressure
• For the months of May, June, Sept & Oct: to be available at the office everyday Mon-Fri;
• For all other months: to be available at the office 4 times a week; 1 day per week to work from home/remotely

The above criteria will remain flexible and subject to changed based on work volumes. Criteria will be

discussed each semester, along with a performance review.

Holidays

Holidays are encouraged in the months of July, August, Nov and Dec and all statutory leave must be taken

in the appropriate year.

Required Professional Experience

Minimum of 24 months of proven experience, supported by references, is required due to the company’s