Travel Consultant — Craft Expert Itineraries & Perks

American Express Global Business Travel; Verona; Vor Ort; EUR 26.000 - 38.000; Vollzeit

Benefits dieser Stelle

Flexible benefits tailored to country

Travel perks

Learning & development access

Zusammenfassung

Amex GBT in Vicenza, Italy is seeking a travel support professional to create and manage travel arrangements for moderately complex accounts, ensuring reservations align with client preferences and standards.

You will act as a trusted advisor, offering informed recommendations to enhance traveler experience, and resolve moderately complex issues across multi-destination itineraries and fares. Strong English required; Italian a plus.

Qualifikationen

• 2+ years industry experience or strong customer service background.
• Experience in travel support roles preferred.
• English fluent – written and spoken; second language is a plus.

Aufgaben

• Create and complete travel arrangements (car, hotel, air, rail) for moderately complex accounts.
• Ensure reservations are built according to client standards and preferences.
• Act as a trusted advisor by offering informed recommendations to provide the best traveler experience.
• Resolves moderately complex problems with potentially non-standard and multi-destination itineraries, exchanges and complex fares.
• Assignments include both routine and non-routine work; may assist with department projects and implementations.

Kenntnisse

Customer service experience

Travel industry knowledge

Minimal supervision

Fluent English

Tools

GDS Sabre

MS Office

Jobbeschreibung

Amex GBT in Vicenza, Italy is seeking a travel support professional to create and manage travel arrangements for moderately complex accounts, ensuring reservations align with client preferences and standards.

You will act as a trusted advisor, offering informed recommendations to enhance traveler experience, and resolve moderately complex issues across multi-destination itineraries and fares. Strong English required; Italian a plus.