Travel Consultant & Advisor — Italian Speaker

travelhrportal; Vicenza; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Health and welfare insurance plans

Retirement programs

Parental leave

Adoption assistance

Wellbeing resources to support you and

Travel perks: deals from major travel

Job summary

Amex GBT in Vicenza, Italy is seeking a Travel Support Specialist to create and complete travel arrangements (car, hotel, air, rail) for moderately complex accounts. You will act as a trusted advisor, ensuring reservations meet client standards and providing informed recommendations for the best traveler experience.

Qualified candidates have 2+ years in travel support or related roles, fluent English and Italian, good knowledge of the travel industry, and familiarity with GDS systems such as

Qualifications

• 2+ years industry experience preferred or a strong customer service background.
• Experience in travel support roles preferred.
• English and Italian fluent - written and spoken.
• 2nd language a plus.
• Diligent to ensure high level of accuracy.
• Capable of working with minimal supervision.
• Good travel industry knowledge.
• Skilled in GDS - Sabre preferred.

Responsibilities

• Creates and completes travel arrangements (car, hotel, air, rail) for moderately complex accounts.
• Ensures reservations are built according to client standards and preferences.
• Acts as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situation.
• Resolves moderately complex problems with potentially non-standard and multi destinations, ticket exchanges and complex fares.
• Assignments include both routine and non-routine work.
• May be required to assist with department related projects and implementations (clean-up, startup, closeout, etc.)

Skills

English fluency

Italian fluency

Customer service

Travel knowledge

Tools

Sabre

MS Office

Job description

Amex GBT in Vicenza, Italy is seeking a Travel Support Specialist to create and complete travel arrangements (car, hotel, air, rail) for moderately complex accounts. You will act as a trusted advisor, ensuring reservations meet client standards and providing informed recommendations for the best traveler experience.

Qualified candidates have 2+ years in travel support or related roles, fluent English and Italian, good knowledge of the travel industry, and familiarity with GDS systems such as