Travel Consultant

BCD; Milano; Ibrido; EUR 23.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working hours

Remote opportunities

Career development opportunities

Travel industry perks and discounts

Descrizione del lavoro

BCD Travel is hiring a Travel Consultant (Hybrid) in Milan, Italy. You will handle travel reservations, advise clients on policies, and manage required regulations like DOT, TSA, and visas. The role emphasizes helpful customer service and knowledge of travel industries.

We seek candidates with travel agent experience and proficiency in GDS Amadeus, plus strong English and Italian communication. This is a full-time, fixed-term contract with flexible working arrangements in a global travel leader.

Competenze

• Travel agent experience required.
• Strong knowledge of GDS Amadeus.
• Excellent written and verbal English and Italian.

Mansioni

• Search and confirm travel reservations for the customer.
• Understand client travel policy and provide consultation.
• Handle regulations (DOT, TSA, travel documents).
• Provide industry information such as fares, exchange costs, penalties.
• Suggest improvements to operational processes and relationships with clients.
• Maintain knowledge of travel industries and current trends.

Conoscenze

GDS Amadeus

Travel agent experience

English

Italian

Descrizione del lavoro

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Travel Consultant

Date: Sep 24, 2026

Location: IT, Milan, Office, Italy, EUROPE

Shape what's next with BCD

Travel Agent (Hybrid)

Full time, fixed term contract - Milan, Italy

As a Travel Consultant, you are the face of our company. You'll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? - Read on!

What You'll Do

Search and confirm travel reservations for the customer

Have a strong understanding of a client travel policy and can consistently provide consultation to the customer

Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

Provide the client with the required industry information, such as low fares, exchange costs, and penalties

Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement

Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

What You'll Bring

You have travel agent experience

Relevant skills in GDS Amadeus

Strong verbal and written communication skills in English andItalian

Solid working knowledge of the travel industry, policies, procedures, and processes

Why you'll love working here

Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com .
Get to know us by exploring our career site and checking out our social media:

Flexible working hours and work-from-home or remote opportunities

Opportunities to grow your skillset and career

Work at the forefront of travel technology and help shape the future of business travel

Generous vacation days so you can rest and recharge

A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools

Travel industry professional perks and discounts

An inclusive work environment where diversity is celebrated

Work From Anywhere opportunity for 60 days per year

At BCD Travel, we value you - our culture and success are defined by our people. We carefully consider a wide range of objective, gender-neutral compensation factors, including professional background, skills, experience, and role scope.

This position is advertised across multiple European locations. The expected annual gross salary ranges by country are as follows:

• Italy: 23,192-28,500 EUR

The final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity.

We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail] .