Travel Consultant

BCD Travel; Lombardia; Ibrido; EUR 23.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible hours

Remote opportunities

Career growth

Generous vacation days

Wellbeing tools

Travel discounts

Inclusive environment

Work From Anywhere

Descrizione del lavoro

BCD Travel in Milan, Italy, is seeking a Travel Agent (Hybrid) to support current and new clients with travel reservations and policy guidance. You’ll respond to requests, ensure compliance with travel regulations, and provide competitive fare and penalty information to optimize client travel.

As part of a global leader, you’ll stay current on industry trends, collaborate with teams across borders, and enjoy flexible hours with remote opportunities and growth potential within the company.

Competenze

• Travel agent experience required.
• Proficiency with Amadeus GDS.
• Fluent in English and Italian.
• Knowledge of travel policies, DOT, TSA, visas.

Mansioni

• Search and confirm travel reservations for the customer.
• Advise on client travel policy and provide consultation.
• Handle regulations (DOT, TSA, passports, visas, etc.).
• Provide industry information such as fares, costs and penalties.
• Review processes and client relationships for improvements.
• Maintain and update knowledge of travel industries.

Conoscenze

Travel agent experience

Amadeus GDS

English

Italian

Descrizione del lavoro

Travel Agent (Hybrid)

Full time, fixed term contract - Milan, Italy

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

Shape What's Next With BCD

Travel Agent (Hybrid)

Full time, fixed term contract - Milan, Italy

As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

What You'll Do

• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

What You'll Bring

• You have travel agent experience
• Relevant skills in GDS Amadeus
• Strong verbal and written communication skills in English and Italian
• Solid working knowledge of the travel industry, policies, procedures, and processes

Why you’ll love working here

Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.

Meet BCD

BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by exploring our career site and checking out our social media:

• Career site BCD
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.bcdtravel.com/blog/

What’s In It For You

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Work at the forefront of travel technology and help shape the future of business travel
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
• Work From Anywhere opportunity for 60 days per year

At BCD Travel, we value you—our culture and success are defined by our people. We carefully consider a wide range of objective, gender‑neutral compensation factors, including professional background, skills, experience, and role scope.

This position is advertised across multiple European locations. The expected annual gross salary ranges by country are as follows:

• Italy: 23,192-28,500 EUR

The final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity.

We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].