Traffic & Logistics Specialist – ECOM Italia

ECOM Italia; Genova; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Performance bonus

International environment

Job summary

ECOM Italia in Genoa is seeking a Traffic & Logistics Specialist to support daily supply chain operations and coordinate between customers, suppliers and internal teams.

The role focuses on ensuring shipments are managed, deliveries tracked, and service levels maintained. Fluency in Italian and English, plus strong organizational skills, are essential for proactive problem solving in a fast-paced environment.

Qualifications

• Fluent in Italian and English, both written and spoken.
• Experience in logistics, supply chain, traffic or a similar operational role.
• Strong organisational and problem-solving skills.
• Good computer skills and confidence with business software.
• Ability to manage multiple priorities in a fast-paced environment.
• Dynamic, motivated and proactive attitude.
• Strong communication and a customer-oriented mindset.

Responsibilities

• Support day-to-day supply chain and logistics operations.
• Coordinate shipments and follow up on deliveries.
• Manage customer service activities, ensuring timely communication.
• Liaise with suppliers, warehouses, freight forwarders and logistics partners.
• Support order management, documentation and administrative activities.
• Monitor deadlines and address potential issues proactively.
• Contribute to improving logistics processes and operational efficiency.
• Ensure smooth business continuity and high service standards.

Skills

Logistics operations

Multitasking

Communication

MS Office

Problem solving

Italian/English

Tools

Business software

Job description

Reports to: Traffic Manager

ECOM Italia is looking for a dynamic and motivated Traffic & Logistics Specialist to join our team in Genoa.

The role will be at the heart of our day-to-day operations, supporting the management of the supply chain and ensuring efficient coordination between customers, suppliers, logistics providers and the internal team.

• Support and monitor day-to-day supply chain and logistics operations
• Coordinate shipments and follow up on deliveries
• Manage customer service activities, ensuring timely and effective communication
• Liaise with suppliers, warehouses, freight forwarders and other logistics partners
• Support order management, documentation and administrative activities
• Monitor operational deadlines and proactively address potential issues
• Contribute to improving logistics processes and operational efficiency
• Ensure smooth business continuity and high service standards

What we are looking for

• Fluent Italian and English, both written and spoken
• Previous experience in logistics, supply chain, traffic or a similar operational role
• Strong organisational and problem-solving skills
• Good computer skills and confidence working with business software and Microsoft Office
• Ability to manage multiple priorities in a fast-paced environment
• Dynamic, motivated, resourceful and proactive attitude
• Strong communication skills and a customer-oriented mindset

The objective

Your goal will be to ensure that our customers’ requirements are met, logistics processes run efficiently and daily operations are executed accurately and on time.

What we offer

• Competitive fixed salary - range of € 30.000–40.000
• Performance-related bonus
• Opportunity to join a leading international company in the coffee and commodities sector
• Dynamic and international working environment
• Direct exposure to international customers, suppliers and logistics partners