Technical Support & Solutions Engineer — Italy Travel

Felicitysolar; Milano; In loco; EUR 22.000 - 39.000; Tempo pieno

Descrizione del lavoro

Felicitysolar in Milan is seeking a customer-facing technical support engineer to handle troubleshooting, pre-sales support, and post-sales training for our solar products. This role involves travel within Italy and collaboration with sales and R&D to improve products and materials.

The role requires at least two years of related experience and fluency in Italian, Chinese and English; French is a plus. Salary is 2,000–3,500 EUR gross per month depending on experience and qualifications.

Competenze

• Travel willingness within Italy for market area.
• At least two years of relevant or similar work experience.
• Preference for candidates with experience leading teams in Chinese companies.
• Proficiency in Italian, Chinese and English; French is an added advantage.

Mansioni

• Troubleshooting: identify product issues and ensure customers can use products effectively (remote or on-site).
• Pre-sales support: prepare technical proposals, demonstrate product functions to customers, assist sales in closing deals.

Conoscenze

Italian language

Chinese language

English language

French language

Descrizione del lavoro

Felicitysolar in Milan is seeking a customer-facing technical support engineer to handle troubleshooting, pre-sales support, and post-sales training for our solar products. This role involves travel within Italy and collaboration with sales and R&D to improve products and materials.

The role requires at least two years of related experience and fluency in Italian, Chinese and English; French is a plus. Salary is 2,000–3,500 EUR gross per month depending on experience and qualifications.