Supervisor, Digital Store E-commerce

Jobtailor

Brugherio

In loco

EUR 70.000 - 95.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

Jobtailor is seeking a senior digital commerce leader to shape and drive the online strategy across multi-channel platforms. You will guide a multinational team, align campaigns with merchandising and marketing, and maximize online sales while elevating the customer experience.

The role requires 5+ years in digital environments, strong analytical skills, and fluency in Italian and English. You will collaborate with cross-market teams to accelerate omnichannel growth and optimize KPIs.

Competenze

Bachelor’s degree in Economics, Marketing or related fields.
Solid experience of at least 5 years in a digital environment (ideally multi-channel), online sales, retail/merchandising, and eCommerce trading.
Previous experience managing people and structured teams in international environments.
Strong leadership, people management, and cross-functional/cross-market collaboration skills.
Strong commercial and analytical mindset, with excellent knowledge of key digital KPIs (Conversion Rate, Session/Bounce Rate, CTR, etc.).
Excellent knowledge of the main digital and traditional tools for performance analysis, conversion optimization, and testing (Adobe Analytics, Adobe Target, Tableau, Excel, SimilarWeb, Contentsquare, Bazaarvoice, etc.)

Mansioni

Support in defining and leading the digital commercial strategy to maximize sales and performance across eCommerce platforms
Coordinating the Digital Store eCommerce Traders and Assistants team, ensuring effective management of daily activities, priorities, and capability development
Overseeing the daily performance of digital platforms, ensuring commercial freshness, the right promotional balance, and a strong focus on the customer experience
Collaborating with Merchandising, Marketing, Social, and Digital Content to develop campaigns, commercial themes, and promotions aligned with business goals
Analyzing performance, customer insights, and market trends to identify growth opportunities, new commercial concepts, and areas for continuous improvement
Sharing best practices and results with local and international stakeholders, fostering alignment, innovation, and acceleration of the digital business
Helping drive the long-term expansion of the online channel through the development of new commercial opportunities and a stronger omnichannel strategy

Conoscenze

Leadership

People Management

Cross-functional Collaboration

Analytical Mindset

Digital KPIs

Formazione

Bachelor’s degree in Economics/Marketing

Strumenti

Adobe Analytics

Adobe Target

Tableau

Excel

SimilarWeb

Contentsquare

Bazaarvoice

Descrizione del lavoro

Support in defining and leading the digital commercial strategy to maximize sales and performance across eCommerce platforms
Coordinating the Digital Store eCommerce Traders and Assistants team, ensuring effective management of daily activities, priorities, and capability development
Overseeing the daily performance of digital platforms, ensuring commercial freshness, the right promotional balance, and a strong focus on the customer experience
Collaborating with Merchandising, Marketing, Social, and Digital Content to develop campaigns, commercial themes, and promotions aligned with business goals
Analyzing performance, customer insights, and market trends to identify growth opportunities, new commercial concepts, and areas for continuous improvement
Sharing best practices and results with local and international stakeholders, fostering alignment, innovation, and acceleration of the digital business
Helping drive the long-term expansion of the online channel through the development of new commercial opportunities and a stronger omnichannel strategy

Requirements

Bachelor’s degree in Economics, Marketing or related fields
Solid experience of at least 5 years in a digital environment (ideally multi-channel), online sales, retail/merchandising, and eCommerce trading
Previous experience managing people and structured teams in international environments
Strong leadership, people management, and cross-functional/cross-market collaboration skills
Strong commercial and analytical mindset, with excellent knowledge of key digital KPIs (Conversion Rate, Session/Bounce Rate, CTR, etc.)
Excellent knowledge of the main digital and traditional tools for performance analysis, conversion optimization, and testing (Adobe Analytics, Adobe Target, Tableau, Excel, SimilarWeb, Contentsquare, Bazaarvoice, etc.)
Native Italian and fluent English.

Core Competencies

Demonstrates expertise in digital commercial strategy, eCommerce performance management, and cross-functional collaboration to drive sales growth and enhance customer experience. Proficient in analyzing market trends and digital KPIs to identify opportunities for continuous improvement and innovation.

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