Digital Store E-commerce Supervisor

Jobtailor; Brugherio; In loco; EUR 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Jobtailor is seeking a Senior Digital Commerce Leader to define and drive the digital strategy across our eCommerce platforms. You will lead the Digital Store Traders and Assistants team, ensuring daily operations run smoothly while prioritizing capability development and strong customer experience.

You will collaborate with Merchandising, Marketing, Social, and Content teams to craft campaigns and promotions aligned with business goals, while analyzing performance data to uncover growth

Competenze

• Bachelor’s degree in Economics, Marketing or related fields.
• 5+ years in a digital environment (multi-channel), online sales, retail/merchandising, and eCommerce trading.
• Experience managing people and structured teams in international environments.
• Strong leadership and cross-market collaboration skills.
• Strong commercial and analytical mindset with knowledge of digital KPIs (Conversion Rate, Session/Bounce Rate, CTR).
• Proficient in Adobe Analytics, Adobe Target, Tableau, Excel and related tools.
• Native Italian and fluent English.

Mansioni

• Define and lead the digital commercial strategy to maximize sales and performance across eCommerce platforms.
• Coordinate the Digital Store eCommerce Traders and Assistants team, managing daily activities and capability development.
• Oversee daily performance of digital platforms, ensuring commercial freshness and strong customer experience.
• Collaborate with Merchandising, Marketing, Social, and Digital Content to develop campaigns and promotions.
• Analyze performance, customer insights, and market trends to identify growth opportunities and improvements.
• Share best practices with local and international stakeholders to foster alignment and acceleration of the digital business.
• Drive long-term expansion of the online channel through new opportunities and omnichannel strategy.

Conoscenze

Digital Strategy

ECommerce Trading

Leadership

KPI Analysis

Cross-functional Collaboration

Adobe Analytics

Adobe Target

Tableau

Excel

SimilarWeb

Contentsquare

Bazaarvoice

Italian (Native)

English (Fluent)

Formazione

Bachelor’s degree in Economics/Marketing or related fields

Strumenti

Adobe Analytics

Adobe Target

Tableau

Excel

SimilarWeb

Contentsquare

Bazaarvoice

Descrizione del lavoro

• Support in defining and leading the digital commercial strategy to maximize sales and performance across eCommerce platforms.
• Coordinating the Digital Store eCommerce Traders and Assistants team, ensuring effective management of daily activities, priorities, and capability development.
• Overseeing the daily performance of digital platforms, ensuring commercial freshness, the right promotional balance, and a strong focus on the customer experience.
• Collaborating with Merchandising, Marketing, Social, and Digital Content to develop campaigns, commercial themes, and promotions aligned with business goals.
• Analyzing performance, customer insights, and market trends to identify growth opportunities, new commercial concepts, and areas for continuous improvement.
• Sharing best practices and results with local and international stakeholders, fostering alignment, innovation, and acceleration of the digital business.
• Helping drive the long-term expansion of the online channel through the development of new commercial opportunities and a stronger omnichannel strategy.

Requirements

• Bachelor’s degree in Economics, Marketing or related fields
• Solid experience of at least 5 years in a digital environment (ideally multi-channel), online sales, retail/merchandising, and eCommerce trading
• Previous experience managing people and structured teams in international environments
• Strong leadership, people management, and cross-functional/cross-market collaboration skills
• Strong commercial and analytical mindset, with excellent knowledge of key digital KPIs (Conversion Rate, Session/Bounce Rate, CTR, etc.)
• Excellent knowledge of the main digital and traditional tools for performance analysis, conversion optimization, and testing (Adobe Analytics, Adobe Target, Tableau, Excel, SimilarWeb, Contentsquare, Bazaarvoice, etc.)
• Native Italian and fluent English

Core Competencies

Demonstrates expertise in digital commercial strategy, eCommerce performance management, and cross-functional collaboration to drive sales growth and enhance customer experience. Proficient in analyzing digital KPIs and leveraging performance analysis tools to identify opportunities for improvement.

Highest-signal resume keywords

• Digital Commercial Strategy
• ECommerce Performance Management
• Leadership and People Management
• Digital KPI Analysis
• Cross-Functional Collaboration

ATS Optimization Keywords

Hard Skills

• ECommerce Trading
• Online Sales
• Retail/Merchandising
• Performance Analysis
• Conversion Optimization
• Market Trend Analysis
• Customer Insights

Soft Skills

• Leadership
• People Management
• Collaboration

Industry Keywords

• Digital Environment
• Omnichannel Strategy
• Commercial Freshness
• Promotional Balance
• Customer Experience

Tools & Technologies

• Adobe Analytics
• Adobe Target
• Tableau
• Excel
• SimilarWeb
• Contentsquare
• Bazaarvoice